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The importance of effective communication in the workplace
Effective communication in the workplace
Effective communication in the workplace
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Work Effectively with Others Working relationships can be fragile- especially in the workplace where they are often built and destroyed by the actions we take. Building healthy, secure and harmonious relationships is important not only to us personally, but also to underpin the success of the organisation we work for. We need to build effective relationships for a number of reasons: The health of people depends on what happens in organisations and what they do. Overwork, stress, being subjected to harassment or bullying all impact on a person's health and therefore on their ability to fulfil their role within the organisation. Staff who are stressed make mistakes costing the organisation time, effort, money and reputation. Organisations …show more content…
Well run harmonious organisations are, normally, stable and therefore also offer a stable environment to their staff and all the people who depend on them. Society is a web of relationships, requiring all parties to work together in order to create something that is good. But what makes society work even better are relationships that are positive, co-operative and respectful. In this way everyone works for the good of the whole and towards a common purpose. This demands effective relationships based on mutual understanding. If you understand what people want and why they want it, you can usually find a way to make progress …show more content…
Sometimes we expect people to understand what we want and to give us what we need intuitively. This is not a realistic standpoint. We need to say what we need and to express how we feel. By doing this we are more likely to get what we want, rather than expecting someone to notice what we want, then waiting for that person to give it to us and getting upset when it doesn't happen. In order to make relationships more effective, we should treat ourselves and each other with respect. Respect is the core of any good relationship. You can respect people (even if you find their behaviour difficult to understand) by acknowledging that they are doing the best they can when their circumstances and history are taken into account. Developing Effective Workplace Relationships Building effective workplace relationships begins with understanding your own role and how it contributes to the organisation's overall plans and objectives. Your own role is, largely, defined by your job description and information in the organisation's staff handbook (if available). These documents outline: the organisation's code of conduct - the behavioural standards and ethics the organisation expects of you the duties and confidentiality issues that relate to your job. the legal obligations you must comply with exactly what tasks your role entails who you report
Poor communication skills among staff increase high level of stress and guilt. Conflict also leads to poor management skills and ineffective teamwork. “Such an environment decreases the likelihood of burnout and moral distress.” Savel, R. H., & Munro, C. L. (2013).
She also mentioned how a second factor to a productive worker is a healthy relationship. Tam believes that healthy relationships are needed in the workplace so that the business can be prosperous. She states that healthy relationships between workers create trust and openness. A sense of belonging is needed for a team to work properly as a unit; especially when it comes to innovation. Employees need to feel as if their ideas are being heard, and if all ideas are respected and listened it will lead to better inventions to be formed.
“Effective organisations contain happy people. If organisations are run in a way that everyone can give of their best, then we will all be happier, more prosperous with greater security”. (http://managementlearning.com/topi/mngtorgb.html)
If you demonstrate respect towards others, then they will respect and take you into consideration and listen to the things you have to say. If you want others to treat you with respect, you will have to demonstrate self-respect. Self-respect, it is also something everyone wants, few people have it, but not everyone possess. Self-respect is having respect for yourself, it is a quality in which the confidence and the personality of someone is very important. It is a value very hard to find.
Research showed that it is important for leaders to build relationships with all followers or employees. In building these relationships it allows for all subordinates to excel and take advantage of opportunities. There are three phases of leadership mention by Northouse (2013) which include the Stranger Phase, the Acquaintance Phase, as well as the Partnership Phase. Building these relationships with all subordinates can possibly reduce turnover, employee happiness, and overall organizational
People who are respectful allow other people to be themselves, encourage them to grow, celebrate their triumphs, soothe their disappointments, listening to them and support them unconditionally. Respect is reciprocal, functions as the basis of strong relationships and is practiced equally by all parties
The ways employees connect to the leader are important. If the employees do not like or trust the leader, this can impact the outcome of the job and create future hurdles. If you work for someone, you have to be able to relate to him or her. There has to be a formal relationship in order for the formal authority to be respected.
Everyday, you and your colleagues go through unnecessary stress and as the days drag on, you get to feel more and more hopeless about the
The potential ramifications for the employer can be costly when employees succumb to internal and external stressors. To effectively combat job stress and develop a comprehensive stress management program, organizations must be cognizant of several areas that may be contributing factors to an employee’s stress level. Internally, organizations should review the employee’s workload and ensure that they have the necessary skills to complete the tasks they are expected to complete (Ornelas & Kleiner, 2003). They must also work to “motivate, challenge and take full advantage of the employee’s skills and abilities” (Ornelas & Kleiner, 2003). Employee’s job stress can also be decreased by allowing them take an active part in decisions, creating an atmosphere that facilitates a support network, and offering flexibility in their schedules that allows them to address responsibilities outside the workplace (Ornelas & Kleiner, 2003).
It is all about having mutual respect. Communication and respect are key aspects when trying to build a strong and healthy
Doesn’t sound pleasant, does it? So extend that same respect to other people. The last aspect that I will discuss, is one of the most important ones, self respect. If you don’t have respect for yourself, how are you going to respect other
A delightful relationship between employers and associates helps the business thrive and allows the work environment to be positive and
Acknowledging that job-related stress causes multiple problems for those who directly and indirectly experience the effects of stress, it should be recognized that money and time could be saved if individuals and companies attempted to prevent stress from disabling parts of the work force.
A leader can, in fact, be any and all employees in the organization. This can only be accomplished through maintaining friendly, honest, and approachable relationships with team members by leaders, who are willing to transparently build relationships with all in the organization. Yet, in order for such distinctions to have a positive result, managers empower their employees to take ownership of their roles and to become overtly creative and self confident (DeGraaf, Tilley & Neal, 2001). Therefore, the purpose of this paper is discuss the importance of building interpersonal relationships in the workplace with those who work under their
The cost of dealing with the aftermath of a stressful workplace is costing countries like the United States billions of dollar annually. In addition job stress is estimated to cost the United States over $300 billion annually due to reduced productivity of workers (The American Institute of Stress, 2011).