The Importance of Induction and Coaching in the Workplace

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INTRODUCTION

Induction and coaching in the workplace is important in retaining and developing employees which in turn benefits the employer by having high achieving staff. Utilising an induction plan introduces new employees into the business and assists in helping them to fit into the organisation and structure. Ongoing coaching will help employees develop their skills to be a better performer at work.
THE BENEFITS OF INDUCTION
The induction process benefits both the employee and the employer.
Employee Benefits
The benefits to the employee are that they will understand the business, where they fit into it and the company values. Although they may have some understanding of the business this is the time to go through it in more detail.
It is also an opportunity to make them feel welcome and part of the team and to help them understand their role and responsibilities as well the roles of staff within their team and organisation.
Employer Benefits
The new employee will understand their role in the organisation which will help them feel part of the company more quickly. This can benefit the company from a customer perspective as their perception will be better when dealing with staff who fully understands their role, responsibilities and the organisation.
A thorough induction process can also assist the company in retaining good employees which can ultimately be a cost saving. (Smith, 2014) suggests the cost of replacing a member of staff is currently more than £30,000.

ROMEC’S PROCEDURE FOR INDUCTION
This starts with the manager informing HR of a proposed start date and reference checks being carried out. HR will then send a welcome pack to the new starter.
On day one the company tick sheet will be completed. This include...

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...or giving feedback is the BOOST model as it helps make your feedback structured.
• Balanced: Focus on both the strengths and what needs improvement
• Observed: Only provide feedback on what you have observed
• Objective: Focusing on the facts and not the personality
• Specific: Support your comments with examples of observed behaviour
• Timely: Give feedback as soon as possible
When giving feedback it is important to maintain and enhance self esteem and create the right environment so they feel able to air their views.
By using the EEC model you can get your feedback over in a concise manner.
• Example: What was done? This should be specific
• Effect: How this made people feel at the time
• Change or continue: What needs to change, how and why it needs to change
Constructive feedback will allow the person to learn and develop and be a better asset to the company.

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