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Why are strong interpersonal skills important
Assignment on interpersonal skills
Assess interpersonal skills
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Recommended: Why are strong interpersonal skills important
There are several skills listed under interpersonal skills. It is important for one to develop good interpersonal skills as it
helps one to make informed decisions and create a good social relationship with people around them. A person’s
professionalism in life can partly be judged through interpersonal skills. It is one of the major skills required to survive
through this living habitat. According to written assignment unit 6, some of the questions listed under interpersonal skills
are listening, assertiveness, negotiation, feedback, persuasion, interviewing and coaching.
Listening
Listening is hearing someone’s state of mind and thoughts. One listens to another person and acknowledges that they are
listening through body language
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Negotiation is widely practised in the business industry as the product prices and the cost of services offered by the
company are being negotiated by the customers. According to Tony Nagle (N.D), the top 10 factors for successful
negotiating skills are know what we want, know the other side, consider the timing and method of negotiations, prepare
point by point, offer benefits for accepting our offer, frame our negotiation around one or two points, know our state of
patience, prepare options for mutual gain and use the power of the draft. Last but not least, listening is also the most
powerful negotiation skill.
For more details on how to develop one’s negotiation skill: http://www.negotiations.com/articles/negotiating-skills/
Feedback
Feedback is giving a response or aftermath description of the work being done. By receiving feedback, one is given the
chance and room for improvement. In the business field, a company can work on their weaknesses by listening to
Negotiation is a fundamental process used in resolving conflicts, making business deals, and in managing working relationships with others. Negotiations occur for two reasons: (1) to resolve a problem or dispute between parties, or (2) to create something new that neither party could do on its own.
What is one of the most essential processes of everyday life that is used across all cultures, ethnicities, and people groups that ultimately is the key to any relationship? The answer is communication, or more specifically interpersonal communication, whether it is by talking, texting, writing, or any other medium the human interaction between two or more people is essential to surviving day to day life. As competency grows in interpersonal communication people are not only able to survive daily interactions but they become able to thrive in these situations and are able to develop quality relationships with different people or even work efficiently with people they normally would have nothing to do with. In this essay I plan to determine my competency in interpersonal
Lewicki, R. J., Saunders, D. M., & Barry, B. (2005). Negotiation, Fifth Ed. New York, NY: McGraw-Hill Irwin.
Lewicki, R. J., Saunders, D. M., & Barry, B. (2010). Negotiation: Readings, exercises, and cases. New York: McGraw-Hill Irwin
As mentioned in Part 1, I would recommend seeking to incorporate different possible course of actions as a way to expand the pie. This will not only help to satisfy the parties involved, but it will maintain the relations, create value, and build trust. Consequently, stepping away from a tough negotiation style can equally be beneficial to meeting these ends, especially if some concession is made by both parties. I would also recommend to steer away from using threats (e.g. making Joe quit). This may cause for the relationship to no be maintained.
Listening Skills required one to listen to the issues that are currently happening weather they are for getting
Being able to provide exactly what your customers are looking for is one of the best ways to gain and retain customers. You will also begin to see that customer satisfaction is climbing, which makes it much easier to cross-sell and up-sell and thus increase your profitability.
During this course, I have learned a lot about negotiating. We learned about almost every negotiating technique there is. We learned about cross-cultural negotiations, body language, Best Alternative To a Negotiated Agreement (BATNA), variables in negotiating, and many more. Before this course, I did not know that much about negotiating. I thought that negotiating was just about trading or convincing someone to give you what you want and you did not care about the other side, resulting in a win-lose. I now know that negotiating is about getting what you want, but also giving the other side what they want as well to result in a win-win. This paper is about how I am going to improve my negotiating skills over the next six months. In order for me to improve my negotiating skills, I believe I need to improve the following skills- my body language, communication, planning, and my interpersonal communications. By improving those skills, I can become an effective negotiator.
Meaningful communication between two or more individuals rarely leads to 100% agreement between all parties involved. More commonly, there are disagreements on certain points. In a close relationship like a marriage, which is also a partnership; in a strong business relationship; or in a hostage situation, these disagreements must be worked out satisfactorily for both sides in order for the relationship to remain healthy and/or the outcome to be positive. When the parties must reach an agreement or a compromise, one of the best communication strategies is negotiation.
Interpersonal Skills involve immaculate personal presentation, outstanding communication skills, initiative in social interactions and good teamwork skills. These skills can be honed through team and individual sports, public speaking, acting and debating.
There is no secret to achieve the ideal negotiation, as it is handed to us in simple strategies by so many experienced individuals. The personality and character traits of each person will require different approaches. However, it is a study that everyone should attempt to use. As with all the steps mentioned in this article and many more founded by experienced mentors all around the world, it goes down to the skills of the negotiator, someone who can study these strategies and apply them flawlessly to a variety of
Bolton, R. (1979). People skills: How to assert yourself, listen to others, and resolve conflicts (pp. 1-113). Englewood, NJ: Prentice-Hall.
This reflective essay has critically reviewed my personal and professional skills that are essential for communication and developing positive relationships with others. It has discussed the skills identified in the skills audit that I needed more confidence in for communication and effective relationships. It has finally linked two communication theories to both skills
Listening is a big part of communicating well with others. Take time to carefully listen to what others are saying, and also take time to observe their nonverbal communications. A good listener does not interrupt the person while their talking. they make eye contact with the person speaking. they provide the speaker with their full attention, avoid unnecessary distractions, and try to understand the other persons point of view by being empathetic.
Negotiation approaches are generally described as either distributive or integrative. At the heart of each strategy is a measurement of conflict between each party’s desired outcomes. Consider the following situation. Chris, an entrepreneur, is starting a new business that will occupy most of his free time for the near future. Living in a fancy new development, Chris is concerned that his new business will prevent him from taking care of his lawn, which has strict requirements under neighborhood rules. Not wanted to upset his neighbors, Chris decides to hire Matt to cut his grass.