Managerial Decision Making Case Study

Ethical Behavior and Managerial Decision Making The process of choosing the right way to conduct your business is known as decision making. For a manger, decision making serves as the backbone of your field of business.

You are the leader and the people follow in your footstep, a successful decision made, is based on planning and controlling. Meaning, that you have set certain objectives and goals. Controlling is achievable by comparing actual performance with the expected performance. As a manager, you have to lead ethically, as a good example, improve the moral and follow up your employee's to fulfill their goals. Acting ethically includes doing actions that are right, proper and just. At the heart of ethical behavior is putting the team ahead of yourself. In the case presented in the book, the right thing would be not to meet your goal and do not

As mentioned if you decide to lay these salespeople off, what is the worst thing that could happen? For all one knows, they could sue you for wrongful dismissal or it could hurt the loyalty of other salespeople. It is important to know your risks, if you know your risks, it is easier to make the right decision. By taking all of the above into consideration before making a decision, is not a short and simple process. However, decision making is vital for a business to be successful. As a manager it is your role to take these decisions, you are serving as the leader and role model. You have the final saying, but since you are representing the people under you as well, you need to take them into consideration as well. In this case the right thing for the manager to do is not laying off these salespeople, but realize that there is a new quarter coming up. Because thinking in a short term perspective, could hurt you in the long run. Yeah you will reach your personal goal this quarter, but if they found out you did it for a personal gain, they could sue you for unethical