Hoosier Burger System Case Study Summary

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a) Explain how the Hoosier Burger project was identified and selected. Discuss the focus that the new system should have.
The Hoosier Burger Project was identified by the owners; Bob and Thelma. After a thorough examination of the Burger shop, they concluded that increasing demand is causing huge issues to the staff, inventory, and sales. Moreover, the owners have been insisting on board meetings, the importance of refining the inventory control, customer ordering, and management reporting systems. The staff also notes that during rush periods, customers can sometimes wait up to fifteen minutes to place an order and wait an extra twenty-five minutes to receive the order. The management noted that more often, smaller stock items are not recorded …show more content…

Improving the inventory system will help reduce the chances of stock outs, and offer appropriate management means of tracking inventory levels and make enough and timely stock orders. The point of sale system solely responsible for tracking bills will also play a vital role in signaling when the inventory dips. In return, a great inventory and point of sale system will enhance the performance of customer ordering system as the problem of stock-outs causing delays in orders will have been alienated. Overall, customer satisfaction will be at all-time highs; inventory levels will be maintained and most importantly, no unnecessary losses will be experienced, and managing the business will be …show more content…

The Hoosier Burger project seeks to replace the old information system with a new and updated system. A new system will ensure customers place and receive orders promptly, get satisfied with the service and consume high-quality fresh products. The shop’s sales growth has gone beyond the marketing department’s ability to manage the sales hence a robust system is needed to cope up with the rising sales. The Hoosier Burger project will help the marketing department carry out feasible forecasts and track consumer buying patterns to provide better analysis and improve the services. Constructing a new system will harmonize and streamline the flow of information from inventory to sales and aid management in understanding market trends and make informed decisions(Hoffer, George, & Valacich,

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