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Advancements And Advantages And Disadvantages Of Social Media

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Social Media Marketing
Advancements in technology allow communication to be more efficient and more reliable. Websites have been designed that are based on social interaction and businesses are getting involved online to connect with their consumers through this Internet site. These websites are called, social media, and it offers a way for consumers to network by sharing content that is accessed online. An article from the California Management Review defines social media as, “the way in which people interact to create, share, and exchange information and ideas in virtual communities and networks” (Katona, 2014). Social media is popular right now and able to grow in bigger and better things, businesses are taking advantage by using these websites for online marketing. Marketing that is posted through the Internet and uses social media is known as social media marketing. Advertising and promoting products this way has many advantages and disadvantages. This form of marketing can help the business by being cost efficient by
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Interactivity refers to a user-centered interaction with machines, messages, or other uses (Liu, 2002). Interactivity can be simple in certain context by filling out blogs but can as well be difficult by keeping the consumers happy. The marketers must work quick and able to respond rapidly to keep the business on a positive note. In her article, Sundar tells that studies show that when business increase levels of interactivity can lead to more positive attitudes and higher reviews to the page (2011). Being able to quickly respond to the customer gives a more personable feel for the customers to have with the company. Normally to communicate with a company consumer must email or write a letter, but now with social media marketing to communicate with a company is as easy as posting a tweet on
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