Complete Name: Unit 1 Student Name: Parks, Josephine
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1. Establishing Credibility
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2. Discuss the Formula for Credibility and write about the key aspects of Competence, Caring, and Character
Student Answer: The formula for credibility consists of three correlative components; competence, caring and character. The first component, competence, describes one’s ability to accomplish a task successfully and efficiently. Developing competence is a process that is learned over time through education, observing others, practice
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The questions are broken down into four categories: Facts, Access, Impacts, and Respect. Beginning with Facts, one must ask themselves if they have presented facts that are relevant and correct without presenting anything that may be misleading. In addition, were the facts used in a reasonable manner to arrive at conclusion and recommendations and would the intended audience agree. The access category implores us to ask how transparent we are concerning motives, reasoning, and information. Impacts tells one how their communication affect the stakeholders of a business. The final category of Respect evaluates how respectful your communication is and would have you ask yourself if others would find your communication respectful as well (Cardon, 2015).By using a fair approach to communication, a business can assure that productivity levels are at their peak, employee morale will be up and the work environment pleasant. All employees of a business should have a trusting and transparent relationship with their superiors, along with a mutual respect individually and as a group. It is only through this that the same approaches can be made to customers and potential customers. Effective listening should be a top priority as well, employees want to know that they are being heard. A perfect example of an effective listening policy is that of Michelle Peluso, CEO of Gilt Groupe. She invites all of her employees to email her with any concern they may have, and she makes it a priority to reach out to them within 24 hours (Halabi, 2017). It basically boils down to the old adage, `Do unto others as you would have them do unto you`.ReferencesCardon, P. W. (2015). Business communication: developing leaders for a networked world (2nd ed.). New York, NY: McGraw-Hill
When I start looking at the people I should interview I must first assess the reliability of the information that the person wil...
Self-efficacy is the beliefs that people have about their ability to meet the demands of a specific situation. People acquire new behaviors that strengthen their beliefs of self-efficacy through observational learning and experiences. When people perform a task successfully, their self-efficacy becomes stronger. On the other hand, if people fail to deal effectively with a particular task or situation, their sense of self-efficacy is undermined. During the interview, Jordan needs to show that he has a high degree of self-confidence. He needs to tell the interviewer that he has the ability to meet the standard of the job and is able to adapt to many
On a daily basis, leaders are expected to communication on both a business and professional level. As stated by Solaja, Idowu, and James (2016) “today’s leaders must acquire effective communication skills for public speaking, listening and critical thinking in order to promotes organizational performance and cordial relationship between the organization and the external public” (p. 100). At the same time, internal communication with upper management, peers, and subordinates require the same level of information exchange.
Credibility is the ability to gain trust in others it is gained through the two components (Richard Hughes, 2012), which are expertise and trust. To increase my credibility, I am attempting to increase my knowledge and accomplishment in my chosen study, also building trust by constantly speaking up for important values and constantly making certain they are watched, and also trying to construct relationships with different people in the area.
Successful communication is critical for effective exchanges of information between individuals in every aspect of life, especially business. In the realm of business, be it planning, organizing, controlling, leading, or evaluating, accurate communication empowers satisfaction, trust and progress. Chuck Williams describes communication when he wrote "…consider that effective oral communication—achieved by listening, following instructions, conversing, and giving feedback—is the most important skill for college graduates who are entering the workforce. Communication is the process of transmitting information from one person or place to another" (Williams, 2015).
This paper was prepared for Management 170: Managerial Communications for the fall Semester of 2015.
Let´s focus on communication, specifically listening. , As employees each of you have a leadership role based on your positions. In these positions you are required to take instructions, present guidance, make decisions, and implement policy. If you cannot listen effectively, you will miss critical instructions, mislead guidance, make less informed decisions, and hopefully never implement the wrong policies.
Communication is perhaps one of the most significant aspects of a workplace environment, and is essential to relaying policies, strategies, and concepts. In this exercise, sample questions for a workplace survey on communication will be given, along with the reason for the type of survey used. Strengths and limitations associated with the survey will also be discussed. Finally, multicultural considerations will be taken into account in regards to the survey. Understanding how individuals give and receive information may provide significant insight about the communication abilities of an organization.
This paper recommends further research into effective communication should be performed as there is infinite information as to what effective communication entails. Further research should be conducted to (a) provide managers with key information to be an effective communicator, and (b) give effective managers a more well-rounded approach to communication.
The first aspect of credibility is competence. According to Cardon (2013), "Competence refers to the knowledge and skills needed to accomplish business tasks, approach business problems, and get a job done" (p. 6). There are several ways to develop competence. Developing competence can be done through observation and study. Practice and real-world experiences
A respectable speakers’ goal is to appear both competent and likable. They aim to effectively communicate their message in such a way that the receiving party understands and agrees with their point. Whether speaking to a crowd of 1,000 people or a best friend, this underlying goal remains. Both competence and likability are factors in whether people trust or reject the speaker. If someone appears inept, they will not be viewed as a reliable source for the subject at hand. On the flip side, if someone appears unapproachable, cold, or unfriendly, they will have a harder time convincing people to stand by them, as people tend to trust those who are likable. While not every speaker desires to be perceived as such, most do. Although both competence and likability are fundamental to a speakers’ success, competence is more so in professional situations, whereas likability is more so in social situations.
The first skill for managers to understand and practice is communications, because it is the foundation for all actions in the workplace and it allows the supervisor or manager an opportunity to build relationships with the overall workgroup without alienating anyone in the work environment (Roper, 2005). As a manager it is very important to be able to communicate effectively. As Robert Kent, former dean of Harvard Business School has said, “In business, communication is everything” (Blalock, 2005). The Wisconsin Business School Alumni Association recently reported that managers spend 75 percent to 80 percent of their time communicating (Blalock, 2005). Communication skills are critical for success in an organization. Successful managers communicate to where their targeted audience understands (Froschheiser, 2010). Managers need to give positive and negative feedback to their employees to let them know their strengths and weaknesses and where they n...
As in all aspects of personal and professional life, having effective communication is a key element of success. Effective communication can benefit your relationships with people. By conveying your message and integrating them as a member of the team and not just a subordinate leads to better production. By effectively communicating you can clearly define job responsibilities and expectations. The better you are able to communicate the less likely organizational turnover of personnel will occur. Supervisors and leaders in the professional workplace find that the most important factor in advancement and retain ability is effective communication. Senior level executives and human resources managers are stressing the importance of communication and providing more training for mid-level management. Emphasis is placed on communication being clear by being transmitted strongly.
A study by University of East London shows that the concept of communication is immeasurable in modern management, and it seeks to meet clear understanding between manager and all the employees. It explains that employee communication is the exchange and clear provision of information, commands and directions between management and employees. And it makes the organization to work properly and employees to be well aware about their responsibilities and duties. (University of East London, 2009)
Communication can be defined as the process through which two or more parties exchange information. To be more precise, its main purpose is to share information containing facts, assumptions, attitudes, behaviours and feelings among individuals, groups and organizations. Communication also has a high importance in building and reinforcing interdependence between all the organizational levels (Gordon, 1996). As a linkage mechanism amongst the various parts of the company, communication creates a shared understanding that motivates the employees to work towards the company’s goals (Martin & Fellenez, 2010). Beside this, it helps to coordinate tasks and activities within the organization (Gordon, 1996).