The Five-Year Corporate Pl Vision And Vision Statement

Introduction For an organization to be successful, its vision and mission statement must clearly define and communicate its business strategy in a way that can be easily understood by the employees. Vision is a mental picture of what an organization perceives for its future and mission statement defines the space in which the organization will create the strategy (Bryce, Dyer, Godfrey & Jensen, 2016). In 2010, TTC disclosed a comprehensive corporate plan aiming to revamp all aspects of its organization operations within a 5-year time frame. The Five-Year Corporate Plan 2013-2017 outlines strategic objectives and core strategies with a focus on delivering quality excellence along the value chain and modernizing the transit system to meet the

12). Particularly, in today’s rapidly and fierce environment, vision and mission statement are essential to offer long-term guidance, direction and orientation for employees. For strategic implementation, vision and mission are useful for daily and practical operations. For evaluation and control, vision and mission are used to build a shared sense of purpose among the employees and treated as a code of conduct to influence employees’

TTC’s service disruption issues occur from time-to-time and many of the issues are common, recurring problems. The issues typically involve service interruption and/or shutdown due to power outage, communication problem, incapacity and out-dated equipment (The Canadian Press and National Post Staff, 2015). The genesis of this problem include inadequate management, ineffective leadership and bureaucratic organizational culture which results to the organizations slow reaction to environmental