In a nutshell, online shopping consists of online customer, marketing administrator (manage products), payment processing system, warehouse clerk (fulfill order), and warehouse manager (manage inventory). Web storesprovide service such asmember accounts, checkout &payment, customer-friendly shopping (product ratings and reviews), and shopping security. There are also exclusive features including product features, ratings and reviews which are helpful to assure consumers of the quality of products and persuade them to purchase. Amazon, Ebay, and Alibaba are examples of the largest online retailing corporations, followed by another web stores like Wal-Mart, Best Purchase, IKEA, or small online stores in FaceBook, Instagram, Blogs, etc.
Primarily, the importance of online shopping for consumerlies in their convenience services. Online shopping can be done at home and consumers do not have to worry about the inconvenience caused by the traffic-jam. They can ...
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The Economist (2012) Making It Click. 25 February, 2012.
Wikimedia Images (2012) Use Case Model for an Only Shopping System [Online]. Available at:http://upload.wikimedia.org/wikipedia/commons/8/83/Online_Shopping_System_Use_Case_Diagram.jpg [Accessed: 29th January, 2014].
Wikipedia (2012) Social Shopping. Available at: http://en.wikipedia.org/wiki/Social_shopping [Accessed: 27th January, 2014].
Wikipedia (2013a) Online Shopping. Available at: http://en.wikipedia.org/wiki/Online_shopping [Accessed: 27th January, 2014].
Wikipedia (2013b) Communal Shopping. Available at: http://en.wikipedia.org/wiki/Communal_shopping [Accessed: 27th January, 2014].
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