What Are The Characteristics Of Emotional Intelligence?

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1.) Alfonso definitely led with fear instead of love. He seems to not be able to control his emotions and would reprimand whoever did not perform their tasks to his liking. An example of this was during training exercises. McArthur was having difficulty keeping the boat at periscope depth because of the rough seas. Instead of acting with a love emotion by understanding and trying to improve his subordinate, Alfonso reprimanded him very loudly and publicly. He then stripped him of his diving duty until he was recertified. This is a prime example of fear. He is setting the precedent that the workers should fear making mistakes and fear the repercussions of their actions that don’t meet the leaders’ expectations. The text states that there are …show more content…

It is important to remember that emotional intelligence can be learned and developed. Anyone can strengthen his or her abilities in these four categories” (Daft, 2014).
The first fundamental emotional intelligence category is self-awareness (Daft, 2014). Self-Awareness is “the ability to recognize and understand your own emotions and how they affect your life and work” (Daft, 2014). Alfonso acted poorly when it came to self-awareness. He did not have the ability to understand how his show of emotions was effecting the work environment negatively. He was too set in his ways and over confident about his leading abilities which blinded him to the fact that his emotions were having such a negative impact.
The second fundamental emotional intelligence category is self-management. Self-Management “includes the ability to control disruptive, unproductive, or harmful emotions and desires” (Daft, 2014). Alfonso in this scenario is unable to control himself when it comes to showing his emotions. He is quick to show anger in front of anyone instead of thinking about the situation first then reacting. He needs to learn to self-manage his emotions in order to become a stronger and more effective

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