Case Analysis Of 'The Poorly Informed Walrus'

The Poorly Informed Walrus

This case told the fable of Old Man walrus who had a really bad temper and whose bark “every other walrus feared” (Schermerhorn, 2012). According to the story his herd was running into difficulties, but because of his lack of effective communications skills his first in charge was afraid to tell him the truth. This caused the entire herd to suffer and eventually abandon both the Old Man walrus and the first in command. It was a fun, yet perfect example of what can happen in any company, or basically in between any group of people if there is not good communication amongst the group. Usually is not a situation when just one person suffers, instead everyone involves suffer and are left to deal with the consequences.

Communication barriers include interpersonal barriers, physical distractions, and sematic barriers. Selective listening is a prime example of an interpersonal barrier. This occur when the receiver is blocking out or choosing what part of your message to listen to. In vice-versa, it could be the source or sender of the message who is filtering the information to relay either because they believe it to be the important one or just because of convenience. These are two issues anyone who has a teenager has encountered at least once in their life. They only hear and say what is convenient to obtain their purpose; anything else gets either blocked out or filtered. Then you have physical barriers, like noise. The biggest culprit in causing misunderstanding in communication is noise. Noise is not just referring to physical sounds, but to anything and everything that can cause a distraction or disruption the process. It can be internal or external. Noise can become interference in the middle of the message sent by the source and the message received by the receiver, and it can also again be interference during feedback. A few examples of noise are any kind of physical distractions either visual or sound, cultural differences, absence of feedback, or mixed messages, as when your face or gestures do not match your words, and even your own thoughts and worries. And last, there are

It is not enough to have the business vision, or the degrees, or the money to run the business. It also is not enough to be the biggest, wisest, much less the loudest. In order to succeed in business you need to also have a group of people within your management and employees who you can trust. People who are working with you and without fear to tell you the truth and to work together. Communication is a most in any business. There are many communication barriers businesses have to overcome to succeed, especially in this digital era when even a home business can become global. We communicate all the time from the moment we wake up to the second we go to sleep. Nothing happens without communication, not in our lives and not in any business. In business we have meetings, phone and video conferences, we email, instant message, text, to mention a few and through it we need to overcome noise, cultural differences, any role conflicts that may exist, biases and any misinterpretation (Richards, n.d.). In a study perform in 2014 at the Beihang University, in Beijing, China, in regards to effective communication and the impact it created on learning performance we can see how important effective communication is. The conclusion of the study showed that effective communication created a positive classroom impact improving learning performance. It advised the college administrators to promote effective communication amongst