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Concept of therapeutical communication
Effective communication in health and care
Effective communication in health and care
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Recommended: Concept of therapeutical communication
Effective communication is essential in the healthcare setting as it directly affects the quality of patient centred care and medical outcomes (Levetown,2008). In paediatric units, children are confronted with distressing and even life threatening conditions which must be addressed openly and compassionately to deliver optimum care to the patient. This essay will discuss four communication strategies used in the healthcare setting with the focus on improving therapeutic communication. Through the use of evidence gathered from scholarly articles, this essay will demonstrate the importance of effective communication and the way it can enhance the therapeutic communication between a healthcare professional and paediatric patient.
In the healthcare setting, effective communication is crucial (,). Even more so is a healthcare professionals ability to develop a therapeutic relationship with patients. Ineffective communication can lead to an inconsistent and inappropriate care for patients. (Carter and Levetown, 2004). Cognition stages, emotion and preexisting family relationships should be taken into consideration when caring for a paediatric patient. In order to enhance therapeutic communication and successfully understand the medical, psychological, spiritual and social needs of a child, health care professionals must use strategies that will be successful in …………………………………… then integrate these needs into a care plan.
The first strategy that can be implemented to enhance therapeutic communication is encouraging the child to be actively involved in the medical and decision making process through the use of play and other communicative tools. Wassmer et al (2004), indicated that the need for shared decision making and informed conse...
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...abor. As family is the main source of support and stability for the child, the presence of the family during health procedures can significantly reduce both child and family’s anxiety. Working together parents and health care workers can make more personal and informed decisions regarding what the best treatment is for a child and build upon a trusting and therapeutic relationship. Together the family, nurse, and healthcare staff are empowered to provide the most optimal care for a child.
In paediatric units, the language and communication needs of children will closely relate to their developmental level. The third key strategy to enhance therapeutic relationship is through the use of developmentally appropriate and non threatening language. Different things may become stressors to a child however they can be addressed through developmentally targeted strategies.
This helps ensure an open line of communication between patient, family, and medical staff which allows for efficient information passing between interdisciplinary teams (Bamm & Rosenbaum, 2008). This communication allows the nursing staff an opportunity to also educate and counsel the family members as needed to prepare them for caring for the patient (Bamm & Rosenbaum, 2008). The value of viewing the patient in context of family from the nursing perspective is the fact that the whole patient is treated by taking into consideration the family environment and it 's affect on the
These are Verbal, Non-Verbal and Written communication. Verbal communication refers to spoken contact between individuals, Non-Verbal is unspoken communication such as body language and written communication that uses a different pathway such as a letter. The success of verbal communication is dependent on precise, well defined, clear and age appropriate contact (RCN 2015). For example, a paediatric patient’s diagnosis may be approached with a less detailed account of the illness, thus not to confuse the individual or provoke fear. Furthermore non-verbal communication constructs a large percentage of paediatric nursing cases, due to circumstances where verbal communication is not possible. Patient-oriented care is vital for growing an understanding of the individual’s non-verbal signs of pain, which expressed the importance of actively looking for distress signals (Mattsson 2002). Finally written communication acts as the record keeping and documentation element of nursing care, which is a fundamental skill for all medical staff (NMC 2002). Incorrect written communication can lead to individual missing key changes in a patient’s condition thus leading to a potential fall in a patient’s health (Inan and Dinc
In healthcare one of the major obstacles employees attempt to overcome is the communication gap. The outpatient clinics in particular find it challenging to keep in contact with the hospital. In the healthcare market to have success you must have communication. Romano observed that hospitals are branching out; outpatient setting offer lucrative services that are rendered in a well-situated environment (2006). The outpatient sector is where the profit is made; this is clearly the way of the future. If prospective clinics are to fulfill patient and employees needs, a communication policy must be put into practice. By employing a communication strategy employees will be more productive, more informed, and administration could expect to see enhanced customer service.
Also, the whole family needs to come to term with the health condition, make change in priorities and schedule, and keep the family. For example, it can be much more stressful for a young or a newly married couple because they may have more experience to overcome life's difficulties. As a result, as with individual maturation, family development can be delayed or even revert to a previous level of functioning (Hockenberry, p 762.) Therefore, health care providers need to apply family development theory while planning care for a child and family with chronic health condition. Indeed, family centered care should be a part of that intervention. Parents and family members have huge and comprehensive caregiving responsibilities for their chronically ill child at home or at hospital. Moreover, the main goal taking care of chronic ill child is to “minimize the progression of the disease and maximize the child’s physical, cognitive, psychological potential” (Hockenberry, p 763). Therefore, it is essential to family being part of the child care to give highest quality of care. On the other hand, we are as a part of the health care provider need to give attention to all
This article points out many of the techniques that were talked about in the IPE Tegrity lectures. Some interventions that are used to increase communication skills are provide effective interprofessional communication are the SBAR, team huddles, and multidisciplinary rounds using daily goal sheets. To briefly describe each, the SBAR is a standardized means for communication in patient situations. It asks these four questions, “What is going on with the patient,” “What is the clinical background or context”, “What do I think the problem is”, and “What do I think needs to be done for the patient”(Dingley, 2008). This is used by all health care disciplines, hereby ideally eliminating hierarchy between the physician and the other disciplines. Team huddles are quick pow wows that set the flow of the rest of the day. In the article, it states that these team huddles result inlet interruptions during the rest of the day and immediate clarification of issues (Dingley, 2008). They have specific guidelines to make sure that they run as effectively as possible as well. Lastly, multidisciplinary rounds increase patient-centered communication and include any and all providers involved in the patient’s care. These are primarily focused on open communication, decision making,
Treating the patient and family as one, can have improved outcomes, decrease hospital stays, increased patient satisfaction, and improved reimbursements for the hospital. Developing a relationship with not only the patient, but family as well, can pay off in the long run by providing better communication, better quality of care, and trust. The patient and family can be strong advocates for improved performance improvement efforts. Including family in the treatment of the patient treats the “whole” patient through their hospitalization. Involving the family can enhance the patients care.
The lack of communication between patient and physician is a difficulty that this group experiences. The patient may be in denial, angry, and or frustrated and may not be able to communicate their feelings to the physician. It is important that the physician and team be aware of the body language. The physician needs to take the time to listen, and ask open-ended questions so the patient can reveal what is going on with them. Being supportive, sensitive, and nice will go a long way with this
I will build a therapeutic relationship with Regina for her pre, peri and post-operative periods by having an interdependent relationship known as the I-thou relationship, based on equality, mutuality and reciprocity (Buber, 1958). The aim of therapeutic communication skills are not to treat or cure a disease or disorder rather to provide a sense of well-being for patients by making them feel relaxed and secure (Arnold and Boggs, 2011). I as the nurse will become familiar with Regina’s past private and personal medical history, provide a safe, private environment for patient centred communication which is strictly confidential to the medical team. Communication can involve verbal and non-verbal skills. Verbal communication involves having in-depth conversations wi...
In health and social care effective communication a key skill all professionals should have when working with families, carers, children and young people. Having this skill helps to build trust it can also encourage the individual to use the services. Effective communication is essential when trying to establish and maintain relationships and it is a process that involves listening, questioning, responding and understanding. However there are many barriers that can effect how effective the communication is a few examples of these barriers could be: language, personality, visual or auditory impairment or a disability. In order to over come these barriers there have been many advances in the strategies that can help in situations where the communication is not effective, a strategy is a method or a plan that can help someone or something succeed in achieving a goal or result.
The main claim to this paper, is to prove, to have effective communication with patients and their
Rushforth, H. (1999). Practitioner review: Communicating with hospitalised children: Review and application of research pertaining to children’s understanding of health an illness. Journal of Child Psychology and Psychiatry, 40(5), 683-91.
The introduction paragraph gives information on communication and the impact that it has on patient-nurse relationships. It gives the reader an understanding of what is involved in true communication and how that it is a fundamental part of nursing and skills all nurses need. It leads those interested in delivering quality nursing to read on. Showing us the significance that communication makes in the
Having the opportunity to view this video has increased my understanding of why therapeutic communication is a fundamental part of health care which in future will allow me to effectively relate to a variety of different patients in a range of different situations. I will endeavour to always be aware of my surroundings, use of body language, discerning of my choice of words and empathetic in my approach when dealing with any kind of patient. These key elements all form part of the therapeutic communication process which all mesh together to improve patient outcome.
Healthcare is the fastest-growing industry in America, because health affects every facet of all Americans’ lives. People are living longer and longer than before. The lengthier life expectancy is due to advancements in the science and delivery of healthcare. Health communication has been an essential aspect of the delivery of healthcare. Also, health communication makes an impact and influence on healthcare policy and political initiatives, therefore, affects the health and lives of the people. Thus, it is important to understand the health communication’s overview, planning processes, techniques, and methods that affect and influence healthcare policy and political initiatives.
The term ‘Therapeutic communication’ identifies the way in which a nurse and patient interact, with the main focus being on advancing the emotional well-being of a patient; (Sherko E., et al, 2013) nurses will use this to deliver support and information to Edna. Effective communication skills are essential within nursing and are often seen as one of the main skills necessary for nurses to support patients and their families (Bramhall E, 2014). There are many forms of therapeutic communication that can be used in