The Importance Of Effective Communication Skills

Good Essays

Effective verbal and nonverbal communication skills are very valuable in the workplace. A meaningful communication requires both a good listener and a speaker. However, the effect of a listening style may vary depending on the occasions and situations the listener is in. Communication is an important skill for people to have in an organization. Through the interpersonal communication process between two or more people, people can exchange information, create motivation, express feelings or apply penalties for inappropriate behavior all within the workplace. People who lack communication skills in the organization should be trained to deal with different situation that involve communicating effectively.
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With this in mind it is strange to see that many managers and employees within organizations lack effective communication skills. In fact, managers still find effective communication to be the biggest problem in organizations. Employers in the organizations of today are stressing the importance of communication more and more. Good communication skills can go beyond conversations, but employees must know how to communicate well in written report and emails, meeting with customers and signing deals. Understanding the benefits of effective communication within the firm place a focus on developing a workforce that is able to communicate within the firm and with customers, vendors and international business partners. According to the article, “The Importance of Effective Communication Business Management,” poor communication in a workplace has caused many potential problems. It increases amount of high turnover, high amount of call-outs, poor customer service skills, diminished productivity and lack of focus, etc. Lack of information and email etiquette are the big cause of those issues. Some employees feel like they are not important in the eyes of their employers and company. All of this can result in decreased sales and…show more content…
Teams that working well together have high productivity, integrity and responsibility. Each person know their roles on the team and know they are valued. They appreciated good communication from management. From the start to finish, every person involved in a project should have a clear sense of the reason for doing a required tasks. The right words can boost group morale. In healthy work environment, employees are satisfied with their jobs, and they are able to perform their duties efficiently with a positive