I strongly agree Pollard’s belief that persons need to have meaning within their work. Pollard demonstrates that meaning in the workplace creates purpose, employee satisfaction, and greater productivity. “When…people find meaning in their work…[they] unleash a creative power that results in quality service to the customer and the growth and development of the people” (Pollard, 2000, p. 277). Support for Pollard’s idea of meaningful work is revealed in an examination of Shirley and Olga’s attitudes, perspectives, and performances in the workplace. For example, Shirley’s work was very personally meaningful. “Shirley sees her job as extending to the welfare of the patient and as an integral part of a team that helps sick people get well” (Pollard, 2000, p. 277). Thus, Shirley’s work provides with a …show more content…
“There is a delicate balance in organizations between giving people space to exercise their autonomy and providing appropriate oversight and accountability” (Benton & Wagener, 2010, 284). From a personal perspective, I would balance employee autonomy and cost management accountability through an understand and respect for all employee which focused on a covenantal approach to leadership. Utilizing the principles of covenant, I would be able to begin the employee management relationship with clear guidelines and dictations, then offer employee autonomy through the communication and respect of the values outline within the covenant. Beaton and Wagener statement illustrates the importance of covenant, communication, and consistency within an organization. “Coherence between the practices and stated values of an organization speaks volumes. [But w]hen verbal communication is at odds with real practices, policies, and values, organizations can be places in which mistrust and dishonesty come to rule” (Benton & Wagener, 2010,
... caring for everyone within the community, including their employees and stakeholders, creating a environment for more caring and healing for the patients and families.
Jamison describes another medical figure in her life that she referred to as Dr. M. Dr. M was Jamison’s primary cardiologist, a figure who is involved in some of the most intimate details of Jamison’s life. However, Jamison describes Dr. M by saying she, “…wasn’t personal at all” (14). Dr. M would actually record personal information about Jamison on a tape recorder, however, Jamison would hear Dr. M referring to her as “patient” instead of by her name. This example demonstrates that Dr. M was indeed putting in the minimal effort needed to keep her clients, however, no additional effort was put into the process of learning about her patients. Jamison says that, “…the methods of her mechanics [were] palpable between us…” (18). Dr. M would not even put any effort into disguising her lack of interest of getting to know Jamison. This atmosphere of apathy that is exuded by Dr. M naturally causes Jamison to retract from Dr. M, which creates an environment that is not good for cultivating
Dr. Jean Watson is a scholar, nurse, humanitarian and more. She is currently a professor at the University Of Colorado Denver School Of Nursing and has many distinguished titles such as Dean of nursing at the University Health Science Center as well as president of the National League of Nursing. She has earned her degrees, both graduate and undergraduate, in Psychiatric Mental Health Nursing and has excelled to the point of receiving various prestigious awards and writing her own award winning books.
The Open University (2010) K101 An introduction to health and social care, Unit 2, ‘Illness, Health and Care’, Milton Keynes, The Open University.
...e company’s competitiveness. Satisfied customers can help a business gain more customers through word of mouth. Ensuring excellent and consistent service and products will help the business perform better. Tim’s must embrace technology in its human resource management, bookkeeping, as well as its Marketing activities. This will improve efficiency, and reduce man hours considerably. Tim should consider investing more money into the business to allow him expand on product offering, which will help attract new customers.
Watson was born in the 1940s in a small town in the Appalachian Mountains. She graduated with a nursing diploma in 1961 and her bachelor’s degree in 1964. By 1966 she earned a master’s of science degree in nursing in psychiatric and mental health nursing. Throughout her career, Dr. Watson has been an active member of the nursing community, and held various faculty positions including the Dean of Nursing at the University of Colorado. She is a fellow of the American Academy of Nursing and a past president of the National League for Nursing (McEwen &Wills, 2014). She is a distinguished author, speaker and holds ten honorary doctoral degrees. Her latest endeavor has been to fund the Watson Caring Science Institute. Which is a non-profit organization.
She received her nursing degree in 1961 and moved to Colorado and received her BSN, Master’s, and Doctorate degree. She worked for the college as a nursing faculty as a teacher and administrator, including chair and assistant dean of the undergraduate nursing program. She created the Center for Human Caring that helps nurses to transform the healthcare system to a more care centered program. Jean Watson’s philosophy and science of caring is amoral idea that involves the mind and body. To be able to care for someone you must care for yourself and you must practice caring. You must be present and supportive and be able to interact with the patient so the patient will feel more at ease. You must have compassion for oneself and the
Henderson’s major concepts were to relate nursing, health of patient and environment. She believed “the unique function of the nurse is to assist the individual, sick or well, in the performance of those activities con...
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Soman,D & Marand, S (2009). Managing Customer Value: One Stage at a Time.: World Scientific Publishing. p9-14.
Mary Denton story has taught me so much such as the difference one person can make in someone’s live. I use a patient-centered approach to care, which encompasses the total needs of the patient; I also encourage the family to become closely involved in patient’s health care. As all these factors plays an integral role in the patient’s recovery. Florence Nightingale understood very well the psychological connection to healing and actually believed that nurses should always speak up when things were unacceptable or inadequate. Florence Nightingale has paved the way for nurses more than we will ever known. She was a change agent in her own right; her leadership techniques and advocacy were many of her strong points.
Jean Watson “was born and grew up in the small town of Welch, West Virginia, in the Appalachian Mountains” (Jesse & Alligood, 2014, p. 79). Watson attended and graduated the Lewis Gale School of Nursing in 1961 before moving to Colorado and completing the remainder of her degrees at the University of Colorado (Jesse & Alligood, 2014). She holds a bachelor’s, master’s, and doctorate degrees. “Watson and her colleagues established the Center for Human Caring” (Jesse & Alligood, 2014, p. 80). She has also received six honorary doctorate degrees, the Fetzer Institute’s national Norman Cousins award and is recognized as a distinguished Nurse Scholar. Watson has also been the author of 11 books and has helped write six more (Jesse & Alligood,
Jean Watson has stated that her work was motivated by her search for a new meaning to the world of nursing and patient care. “ I felt a dissonance between nursing’s (meta) paradigm of care-healing and health, and medicine’s (meta) paradigm of diagnosis and treatment, and concentration on disease and pathology”. Watson, 1997, p.49. Jean Watson’s theory was first published in 1979.
-Customers: The company felt the importance of being customer-centric and innovate by adapting to customer
Naumann, E. (1995). Creating Customer value: The Path to Sustainable Competitive Advantage. Cincinatti: Thomson Executive Press.