Maxine's Club Case Study

In this assignment I’m going to review mission statement of Maxie's Supper Club and Oyster Bar.
Their mission statement written as “To sell delicious and remarkable food and drinks. That the food and drink we sell meets the highest standards of quality, freshness and seasonality and combines both modern-creative and traditional southern styles of cooking.1 To consistently provide our customers with impeccable service by demonstrating warmth, graciousness, efficiency, knowledge, professionalism and integrity in our work. To have every customer who comes through our doors leave impressed by Maxie's and excited to come back again.2 To create and maintain a restaurant that is comprehensive and exceptional in its attention to every detail of operation. To provide all who work with us a friendly, cooperative and rewarding environment which encourages long- term, satisfying, growth employment.3 To keep our concept fresh, exciting and on the cutting edge of the hospitality and entertainment industry.4 To be a giving member of the Ithaca community and to use our restaurant to improve the quality

1. It appears that they strive to always sell delicious and best food by always getting the freshest fish and shellfish shipped to them within 48 hours of receipt at the dock and already packed in ice from the time of catch, and then stored at temperature controlled warehouses and refrigerated trucking on their way to Maxie’s.
For other ingredients, they use local and organic whenever possible. They are commited to small scale family farms where passion and care is taken in growing the products.
2. In the statement, they wrote that they always try to satisfy the customers, thus making them always want to visit again. This also appears to be valid point, because they prioritize customers happiness by hosting free music events every Sunday and