Lululemon Athletica Case Study

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As per our conversation last week, I have concluded my research and analyzes on Lululemon Athletica Inc. business pressures along with the competitive strategies used by the company amongst its opponents.
Lululemon Athletica Inc. encounters continual business pressure due to the increasing number of companies in the athletic clothing industry. Since the time Lululemon was founded in Vancouver in 1998, a rapid popularity has grown for top-quality athletic clothing especially in the yoga line. The success resulting from this industry created competition for Lululemon. As of today, Lululemon is not the sole company to provide consumers with high-end athletic clothing. Thus, causing business pressures like market pressure and technology pressure …show more content…

In today’s world, organizations especially Lululemon is required to keep up with these changes in order to excel in its industry. Lululemon implements a mass customization, e-business and customer focused environment to deal with its business pressures. The company is heavily customer focused and relies on its high quality customer service in order to attract, keep and prevent from losing customers to its competition. Also, it produces products that meet a variety of consumers need and preferences which is known as mass customization. For example, the company does not limit its clothing line to yoga, it extends it further to other fitness areas and is customized in order to meet with specific individual needs and wants. Lastly, the conduction of business electronically is a crucial asset in today’s business environment. Lululemon uses e-business to sell, transfer, and exchange products through their website along with servicing customers and performing electronic …show more content…

Lululemon also concentrates on making customers happy by offering discounts on purchases, in return for written feedback. Through providing opinions by consumers and athletes that tests the products, the company gets direct feedback on the fabric, quality, fit, design, and function of the garments manufactured.

Differentiation strategy – Lululemon implemented FlexPLM (Product Life Management), which manages the life cycle of products. As the corporation has quite short product life cycles, this tactic helps to implement new products quickly. The company creates a perception of unusual products and scarcity with the intention of having consumers buy products rapidly before the products get discontinued. This strategy makes the company sink the competition for its competitors.
Operational effectiveness strategy – the company uses people and technology to keep its relationship with the customers healthy, and to keep costs down. Lululemon implemented Vocollect’s Voice technology to improve communication and speed up processing at distribution centres. Lululemon also allows the option of online purchasing thus saving shipping time, costs and retail resources. By implementing technology that saves times, the company improves employee productivity and lower

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