To explore the ethical usage of social media by employees, the impact this outlet has on an organization must be understood. An employee’s use social media reflects upon a company which extends to an employee’s personal, non-company use of social media (Lunday, 2010). The usage of social media by employees is a direct reflection upon the organization. The key is to make sure the organization has adequate social media policies in place to be clear as to where to the line is drawn between the employee’s rights versus the goals of the organization.
Due to the ease of misuse, many organizations find it necessary to monitor communications. This is done to ensure proper use of company assets, maintain reputation, and manage productivity. This can include email, phone, video, and the internet. In an article by The Entrepreneur Andrew Walls, security and risk officer at Stamford, suggests that the key to ethical communications monitoring is in management knowing the difference between monitoring and surveillance and that they are transparent about their actions. General monitoring of abuse with prior disclosure to employees is legal and reasonable in the workplace.
These platforms were essential in Ucok’s research, resulting in higher response with marketing campaigns proving “the importance of social media in marketing strategy and communication” (Ucock, 2014, p. 95). Platforms such as Facebook and Twitter allow users to access company information, photos and employees as well as ask questions and express personal experiences with the company. It also allows potential employees to understand the vibe of the organization and gain a deeper and more personal understanding than a website. However, with social media, it is important to not ove... ... middle of paper ... ...ence, education and publications. She has been published in Advances in Consumer Research.
Social networking sites such as Twitter or Facebook have created a new ethical dilemma for many businesses. Corporations, small businesses, and even universities are struggling create policies to manage their employees social networking behaviors. Social networking access, particularly for recruiters, can provide personal information about potential employees, which would otherwise not be available. A business must follow statutes and guidelines when disclosing information to the public. Individuals on social networking sites have no such constraints.
This responsibility will be fulfilled if managers take a proactive approach in conducting researching, work with the business's legal department, and practice professional behavior in front of both clients and employees. Social media contains a constant flow of information, feedback, as well as engagement from customers. Managers must utilize this information to better the company, while complying with legal and ethical standards. It is very important that social media managers understand how customer feedback can be handled and shared without comprising privacy. They should also use the information gained over social media sites to improve advertising and marketing.
It will explain how emails sent from an employee’s company email address could affect the public’s view of the company and what employees can do to help. Lastly, it will define what is unacceptable use of Right Fit’s resources. This includes inappropriate web surfing. This policy is ethical because it gives employees a clear view of what to expect from the company and how much privacy they have within the company. Another policy that will be implemented in the company is a non-compete/non-solicitation contract between Right Fit Web Solutions and any employee that is hired to work for the company.
Interpersonal skills are a major contributing factor in an individual’s likelihood of attaining success in the workplace as well as success in their personal life. This report is will provide a basic overview of the key interpersonal skills. Listening According to http://www.skillsyouneed.com/ips/listening-skills.html, Listening is defined as: “the ability to accurately receive and interpret messages in the communication process.” In business, this skill is more than useful, it’s critical! An example of this is in the requirements definition stage of a project. If as a project manager, you have not done a good job of listening to the primary stakeholders, you may create a project plan that does not meet all stakeholder requirements.
More importantly its marketing is vital, as the client is the boss and if he doesn't like the product or if he's not convinced with the service he's not going to return. Media also plays a really vital role. Social media that is an ever growing type of media has taken its step up as several organizations rely on their businesses because of the media. Photos, videos and reviews are created and offered online, but not only that, there are various discounts that are offered to individuals visiting specific
As a result of that, avoidance behavior of the victims is a common problem that impacts also in the productivity of the firm. In order to prevent the occurrence of bullying, it is mandatory for the human resources managers to cultivate a policy based in principles such as respect and politeness among the employees. Furthermore, it is suggested that other researches focus on the role of the organizational communication and extra activities, as gym, yoga, and others to help to combat the incidence of bullying in the workplace in a holistic way.
Businesses also need to abstain from throwing too much information on a customer all at once. Advertisements on social media should be incremental and be well thought out. Creativity is also an important factor that determines the success of a social media advertisement. Businesses can intertwine promotional activities in there advertisements to keep a customer’s attention.