Mobile Phones are basic necessities. The thing that excites is that now people cannot live their lives without mobile phones. Mobile phone has led to evolution of human life. It’s how a small thing can change the life drastically. The skills required are engineering skills and experience too matters. The person should have advanced engineering skills to make a mobile phone. Also to survive in this industry the company should have marketing skills that is they should know how to sell the product. In this industry the company should have skills of costing, manufacturing, selling and distribution. The more you have knowledge and skills the more you are wanted in the industry. The factors that help the growth of new business are company culture, …show more content…
• Gracefully hide what company sees as its weakness • Make the customers feel connected with the company through various scheme relating to the product. • Create a powerful brand image. The cell phones are a basic need for customers. It provides instant access to information and makes people more connected towards each other. They are so many features which has created a virtual world around the globe. It consists of internet wherein there are so many applications which are fancied by the users all round the globe. Thus a mobile phone is not only a source of communication but a necessity which provides entertainment and fun for people. The mobile industry belongs to one of the vulnerable industry. Here the technology keeps on getting updated therefore, it is important to keep the guards up and keep on implementing innovative ideas for the company. According to the United States patent and trademark office anyone can apply to patent their product. Companies do that to protect their innovative ideas so that no one uses the same thing in their product. Also, to secure and increase their market price. The mobile phone are certified by a governing body called Federal Communications Commission (FCC) . FCC certifies all the wireless devices including mobile phones that are sold in United States. It does have an expansion line, now many companies including Aldico has come up with smart watches which
Besides marketing its customer service, the company markets different programs according to its three major types of customers. Some of them being,
Satisfying and pleasing customers have become something of a corporate obsession. Customer is served in the best, effective and most efficient manner and this practice has become critical.
First, customer centricity is important to channel customer centricity into their company strategy. It will get the whole workforce on track. Next, the collection should keep their customer data up-to-date. They would benefit from building a stable foundation by bringing all of their current customer contacts. The brand should also save all documents including minutes-of-meetings, emails, offers, contracts, and every payment transaction. Then, the company should establish healthy customer relationships based on their customer profile. It is always important to follow-up on customers and to make sure they stay satisfied with the merchandise. Finally, it is all about the customer. Their response is very important. It is viable to surprise and impress their customers, as well as plan and implement multi-phase marketing campaigns(CAS
Focus on the needs of the customer and put the needs of the employee second, follow by the need of the leader as the last so to develop and grow the relationship of the customers while strengthening the
In a world that is rapidly becoming faster paced, finding various means to keep up with the changing environment is a must. Cell phones are one of the most practical inventions of time that make this possible. However, the subtle effect they have on our culture today, their invasion of our privacy, and the possible health risks they may cause are reasons to reassess the value of this intriguing device. While cell phones may be valuable, they are also potentially harmful.
As you can see from the points above it is vital to give good customer
Technology has evolved over the years. It was first the pager that was a crucial device, then the PDA and lastly the Smartphone. The core product is the main idea of why a phone or Blackberry will be bought and its technology, connectivity and mere ownership of the device gives the owner the feeling of superiority. People cannot fathom existing without their cell phones these days. The ability to connect in case of an emergency, tardiness, chatting with friends and other similar situations is an important point. Everyone wants to “keep up with the Joneses” by having the latest devices.
Some of these advantages are the mobility that it has and the communication that provides to the people. Another good thing about the cell phone is thet it is wireless and can be used anytime and anywhere (Srivastava 111). Not only it is used by people to communicate, but it is also used in today’s professional life (Srivastava 119). The cell phone provides rapid access to information, but it can also have a negative side. Some negative things about this device are that it has become a “fashion accessory,” and people are buying it by how it looks (Srivastava
Mobile is the first order priority device for access because people are connecting with others, finding entertainment, and doing business—all with smart phones. The prices of mobile phones are never over $1,000 in today’s world. They are affordable and accessible. As the result of the changes the worldwide and national business environment has undergone, people own 1-2 cell phones on average. However, the mobile markets in US seems to have been saturated.
Cell phone manufacturers and service providers are at the core of the cell phone industry. These corporations are integral from their research and development endeavors to interactions with the consumer and the marketing of new products. The companies that control such factors of cellular phones are very numerous, so it is difficult to address all the cell phone manufacturers and service providers. However, we have focused largely on only the most significant cellular companies namely in the U.S. marketplace, although many have global ties. Collectively, companies around the world have the same goals in mind – to create desirable cutting-edge technology and to increase consumer satisfaction with hopes of generating sales, and thus profits.
Under the circumstance that the mobile phone industry entered the 3rd generation, Nokia faced competition from both macro level and industry level. For the macro level, the government encouraged competition among the operators and handset manufacturers by giving digital licenses to new entrants. As a result, the mobile phones became more sophisticated, for example, the cameras and the games in the mobile phone. For the industry level, which can be analyzed by the Porter’s Five Forces, (lecture )Nokia was facing threat of new entrants, competitive rivalry and the bargaining power of buyers is increasing as well. As the government encourage completion between the handset manufacturers, there are several new entrants from different countries enter this industry, such as Apple from USA, Samsung from Korea. These new entrants compete with Nokia in both smartphone segment and basic phone segment. Some of them even constructed “ecosystems”, which they could integrate the services and applications quickly, in order to produce the phone in just two days. For the bargaining power of buyers’ aspect, they do not need to rely on the only operating system Symbian. They can choose Windows mobile launched by Microsoft, Android launched by Google and Ios launched by Apple, in addition, basically all of them are better than Symbian (Amiya, 2010). The buyers could choose any
Strive to earn customers’ long-term loyalty by working to deliver more than promised, being honest and fair to provide exceptional personalized service that creates a pleasing business experience.
Thinking about 40 years ago we think about ancient time periods, but around that time is usually when we started to generate an easier way to communicate.The first block phone, as we can say was a huge step in the development of communication, but it doesn 't compare to the useful resources of the smartphone.In April 3, 1973, Martin Cooper, a senior engineer at Motorola, called a rival communications company and informed them that he was speaking via mobile phone. This one of the first mobile phones in which you were only able to talk for about thirty minutes (knowyourmobile.com). Motorola created the use for the device that way people were able to talk to someone at any given time of day. Of course, that kind of technology doesn’t exist anymore due to the major technological advancements, which happened along side the growth of the company. A company is which started out as a battery eliminator plans and manufacturing equipment, has now turned into a multi-million dollar in which Google has purchased. In the 1920s when the company has first started their first payroll of the week was only about 63 dollars (www.motorola.com). Come to think of how things are the only real impact on the company is how the people manage to captivate the sense of technology that Motorola was able to offer. We no longer use block phones which only let us talk for a limited amount of time. The development
As Peter Duckers has put it, "The ultimate aim of all business organisation is - to create a customer". These days, for most products and services, the market belongs to the buyer. The customers e...
When organization always provide high-quality products and good services, customer will create their satisfaction and increased customer loyalty.