Fitness Centre Risk Assessment

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Recommended: The mind and behavior

Analyses and present research information
Part A: Prepare to conduct research
The first part of this assessment task requires you to develop a brief for the Manager that summaries member feedback, as well as identifies the research that you will conduct. Your assessor will provide you with the feedback register.
Fitness centre member feedback brief Summary
According to the collected and analyses fitness centre members’ feedback, below are the summary of the analyses results:
• Customer satisfaction level is rated 9 out 10.
• Fitness centre staff customer service level is rated 8 out 10.
• Members attitude towards pricing is rated 9 out 10.
• Customer loyalty level is rated 9 out 10.
• Customer attitude towards fitness centre programs is rated …show more content…

3. http://www.health.harvard.edu/mind-and-mood/exercise-and-depression-report-excerpt
This website tells us when people start exercise it helps to reduce the depression and makes life more comfortable.
4. http://rosierespect.org.au/category/body-and-mind/eating-disorders/?gclid=COjM2fjqz8gCFQ8DvAodJ0AAbw
An eating disorder is a very serious and potentially life-threatening mental illness. Anyone can suffer from an eating disorder (boys, girls, young people, and older people). There are three mains types of eating disorders. With the right kind of help and support, it’s possible to recover from an eating disorder.
5.http://www.muscleandfitness.com/workouts/workout-tips/getting-started-bodybuilding
This website tells us that when we start making body building it changes life style and makes life more comfortable.

You will also need to develop a research brief for your Manager that: Provides an evaluation of the information from the feedback register, including key findings.
• Demographic data: we find out that most of the customers are aged from 20 to 65, living in zone 1 and Melbourne CBD, with their occupation as doctors, managers, teachers and construction …show more content…

Do you think our products satisfy your needs?
Q8.what you think about Products and supplements?
Q9. what you think about Facilities?
Q10.Recomedetions for improving service? Key findings. Recommendations for action based on the research conducted : The gym is at the good location they got a lot of car park and I heard about this gym from one of my friend , he told me this is a good gym but some staff members are not very friendly .on the other hand membership charges is very reasonable and the facilities like spa , bathrooms are very great .they got the latest equipments to use and is very comfortable as well . The products are very affordable to buy and its helpful for health as well so overall the gym is an average gym for suburban people.
The recommendations will be:
Most of the customers are satisfied with our fitness services and products; however they would like the business to improve the following areas:
Focus on online advertisement and campaign as this is an easy access for them to find our information
The fitness centre equipment need to go through regular maintenance as some of them are tear and wear, this might cause serious safety hazards and risks to our

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