The fast food industry is highly competitive and creates a great need for restaurants to differentiate themselves in terms of quality food and excellent customer service. Consequently, the recruiting process for a fast food manager is crucial. The recruitment topics considered are as follows.
1. Leadership traits and behaviors that are desirable for this position.
Recognizing the high demands of this position, especially in light of the restaurant being unionized, we realize that the candidate will have challenges in making use of coercive and reward power. Therefore, the candidate will need to possess strong personalized power making use of his/her expertise and gaining the trust and respect of the employees quickly (Abudi, 2011). High
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To begin with, a one-on-one systematic interview to get to know the person better is imperative. This will be a process of elimination where we can gauge the applicants and find the right ones who fit our frame of reference. The next step is to perform few tests on the selected ones such as a drug test, a personality test, a written test, and a job knowledge test (Libraries Publishing, 2011). These tests will further narrow down the number of candidates until we find the one that matches our criteria. Finally, we must make an offer to the qualified candidate through an official letter or an email using the appropriate negotiating technique to finalize the hiring process (Libraries Publishing, 2011).
3. Chosen Methods of Employee Selection
Hiring the right person for this position means finding the individual who is able to deal effectively with people and solves issues quickly and correctly in what is often a chaotic environment (Mooney, n.d.). The selection process can be tedious and lengthy, as you want to ensure that you use the right methods to evaluate potential candidates. Due to the nature and complexity of the job, the following methods would be used: Job postings can be retracted once a sufficient number of applications have been received. Online screening and shortlisting can be performed by an Application Tracking System (ATS) to automatically filter applications using key
This is a review of an article which discusses the different techniques of hiring the right, mainly in this case, senior executives. This article aims to provide leaders with guidance on how to add value to the hiring process by improving their recruiting diagnostics. The article focuses on a concept which is referred to as fit and unpacks. This concept breaks down into sub-categories which are, fit with the job, fit with the leader, fit with the team, and fit with the organization. Instead of the traditional approach of recruiting and assessing candidates based on the current needs of the organization, this concept also addresses the current and emerging talent requirements. The article also considers the types of questions leaders should ask and what to listen for when assessing a candidate and whether or not they are “fit”. The article provides leaders with the ability and technique to gauge the authenticity of a candidate’s responses. Another topic this article addresses is the responsibility of the leader to provide the candidate with the right information to make informed decision about whether or not they feel they are fit for the job. The article also briefly discusses some complications that come along with being fit to lead such as avoiding bias behavior, being aware of preferences and prejudices, and learning from previous hiring mistakes.
...n educated in class. The only new information I encounter is the discrimination towards customers and harassment. Knowledge on how corporation runs and the liability I have already learned in class. What I take out of this interview is that by operating a restaurant and providing service to customers, the owner should always keep the customer’s comfort in mind. Beside the customer, they also need to mind the environment as to how the employee should act with one another; where no one experience threatens or uncomfortable towards each other. I do hope however that in class we will cover harassment but with the limited schedule it won’t be allow. However, the matter on Employment Discrimination will be discussed which is also a big deal in the work industry. Even Nori Nori has a policy that provides equal opportunity towards all current employees and future employees.
Choosing the right employees can improve the efficiency of other human resource practices and avoid various problems. Outback grasp the concept that selecting the right employee is critical as it plays a direct role in improving the efficiency and avoid problems. Their belief is if they can reduce or eliminate time spent on personal matters, it could then spend more time focusing on the customers. Outback realize that there is too much competition for Outback Steakhouse or any business to risk having mediocre employees. Selecting the right person for the right job can mean success or failure for a company. In fact “ With the Human Age accentuated by demographic shifts such as aging workforces, worsening talent mismatches, the collaborative power of fast-evolving technologies and the need for companies to do more with less, discussion panelists agreed th...
McDonald's Corporation is the largest fast-food operator in the World and was originally formed in 1955 after Ray Kroc pitched the idea of opening up several restaurants based on the original owned by Dick and Mac McDonald. McDonald's went public in 1965 and introduced its flagship product, the Big Mac, in 1968. Today, McDonald's operates more than 30,000 restaurants in over 100 countries and have one of the world's most widely known brand names. McDonald's sales hit $57 billion company-wide and over $25 billion in the United States in 2006 (S&P).
The hiring process is important to follow from the time one applies for the position to on boarding as a new employee. The applicant needs to pursue an optimistic and motivating attitude as they continue the job search. Each online job search or interview may be different. As an applicant one should ask themselves why we are considered for the job? or why the ...
According to Noe (2012), most experts believe that the most important human resource decision makes by a leader is deciding who to hire. Manager manages the recruitment and selection process. Selection for the best candidates for the job is very important in an organization because the performance always depends on employees, the recruiting and hiring is costly and the legal obligations like mismanaging hiring has legal consequence. The main aim of employee selection is to achieve person-job fit which is identifying the knowledge, skills, abilities (KSAs), and competencies that are central to performing the job. The objective of effective selection is to decide who the right people are, by matching individual characteristics (ability, experience, and training) with the requirements of the job (DeRue & Morgeson, 2007; Kristof -Brown, Zimmermam, & Johnson, 2005). The manager will do checking for reliability and validity of the interviewer. In PPNJ Poultry & Meat Sdn Bhd, the people who manage the recruitment and selection process is the Human Resource department or staffs.
Every restaurant is always responsible for filling up available positions. When it comes to recruiting employees McDonald’ uses several techniques and many of the positions they offer are advertised within McDonald’s restaurants. McDonald’s has one of the best recruitment histories in hiring quality staff that provides that outstanding service to consumers. Some of the methods used to recruit and be able to select is through ...
My interview is with a manager of a restaurant, the restaurant can have as many as 75 customers, and staff of 14. The restaurant served your everyday American food.
Recruitment questions for large operational startups include, what are the jobs, how is the employment market today, what is our competition locally providing, how can we get the best talent and finally how to do we retain them. The challenge for the Borgata was multi-faceted, a tight labor market in the surrounding area, a small local population of 40,517 of which only 63% where capable of working and the need for 5000 workers to staff the hotel in short time. (US Census Bureau. 2012). To compound the challenge the quality expectation was high, the “best of best” was required. Once applicants were enticed to apply and applications were received, the question became how do quickly identify the candidates to a manageable qualified number? How do we ensure the interview time is appropriate and effective for unto a hundred different job descriptions? To begin this monumental task of recruiting applicants, screening quickly for the appropriate criteria research must be conducted. Development of strategic hiring plans, tasks assigned to appropriate individuals and accurately executed with a c...
A firm seeking to fill a vacancy has recruited a suitable pool of applicants. What characteristics should its selection process possess to ensure that the most suitable applicant is offered the job?
Managers should understand an employee’s skills and abilities to make an informed decision on whether or not to hire him. Once hired a manager uses skills and abilities as a deciding factor for an employee’s job placement within the corporation. Secondly, an evaluation of an employee’s personality helps the manager in his leadership approach of that employee. Thirdly, perceptions can be the deciding factor of whether or not a candidate is hired and or promoted. An individual perceived as fitting in may be hired to negotiate business deals. Particularly, if the individual shows a favorable attitude through actions and deeds and has strong values and behaves
An organization provides every necessary method before making a decision to select an applicant for the job position. A company will provide pre-employment testing/screening in order to select the most qualified candidate. An organization may decide to change its company into more diverse organization and therefore, it is their right to select more diverse employees. However, it is also important not to focus on a person’s gender, age or race. It is still very important to choose an employee who is the perfect fit for the job position. This is necessary because issues may arise and these issues may also impact the organization’s future.
...ded once they see that the sales will be increasing and tips will be larger. Good staff will increase good public relations which will result in better business. Marketing a restaurant is the most important part in running a restaurant. If a restaurant is not marketed, no one will know about the restaurant causing it to lose money to operate forcing it to close down. Prices on the menu should always be appealing to the restaurant target market and set towards the products on the menu. It is essential that a restaurant develops its staff to the fullest, for a strong staff creates better sales and the public is pleased .
Hiring an individual is simple, but getting the right individual takes a lot of effort and this makes a big distinction. The finest workforce gets the work done, they are bliss to supervise and assist the organization’s development. Recruitment focusing on merely employing warm bodies could result in headaches and unexpected setbacks. Sudden hire might need hours of management and time used up in control, retraining in addition to terminat...
...greater number of people in an economic, efficient, and effective manner. This paper has provided a background and understanding of employment recruiting, the styles, methods, and tools available to allow customization of interviewing methods applicable to the situation or needs of the organization or project. An overview of the creative large scaled employee recruitment project Borgata Hotel and Casino notably made history and a study of best practices in employee hiring, recruiting and interviewing process that enhances corporate strategy.