INTRODUCTION The workplace today is very diverse and can create many challenges for management. For the first time ever there are four generations working together in the organization. These groups include the Traditionalists (66+), Boomers (47-65), Gen Xers (31-46), and Millennial’s (21-30). Managers must be able to recognize what motivates each group and individual, in order to keep them motivated. “Motivation has always been a crucial component of employee performance from management perspective.” (Steers, Mowday and Shapiro 2004). The majority of the City’s employees are…. With the range being from age – to age --. In order to obtain, retain and develop – employees, the City is dedicated to ensuring employees are receiving the recognition …show more content…
Non-monetary recognition or rewards, such as a simple Thank You, are often effective but not always enough. Implementation of an Employee Recognition Policy will assist managers a means to providing alternate forms of recognition to engage employees. This will benefit the City by aiding in retention, motivation, development and boosting the morale of employees. Motivated, productive, successful employees will provide high quality services to our citizens. This will provide the City an avenue to realize our vision of being recognized as one of Florida’s premier cities in which to live, work and play.
HISTORY AND DESCRIPTION (BACKGROUND) The City of Palm Coast currently has an employee recognition program based on tenure. Employees are invited to a luncheon every five years beginning after the 5th year and continuing every 5 years thereafter. Employees receive a monetary award of 10 for each year of service.
Employee recognition is not a new concept in the workplace. Companies used to reward long-term employees with items such as watches. This type of recognition was often given as token of appreciation for tenure, not as a means to reward
Employers have been coming up with innovative employee rewards to boost morale and acknowledge employee needs for creativity and personal goal accomplishment. Some of the latest potential employee rewards include using the internet at work for personal reasons such as shopping, communicating with friends, or personal finances; bringing a pet to work; instituting a controlled napping policy, and the sports and office betting pools..
Response: Recognition is a big factors that helps with employee satisfaction and motivation. When an employee is excelling in their work and completing all goals and objectives, there hard work is recognized by means of gifts, announcements, and even the prime parking space at the organization.
Reward and recognition has to be promoted for small and large achievements. An effective reward’s program keeps employees engaged, dedicated, and committed to the organization.
"A simple thing such as giving a employee a little reward for outstanding performance for a month or a year could help motivate other employees to want to do better so that they could have the chance to be recognized for their outstanding work.
The culture of appreciating employees for their hard work and achievements by incentives shows how the organization values their employees. Lincoln believed “Status is of great importance in all human relationships. The greatest incentive that money has, usually, is that is it a symbol of success... The resulting status is the real incentive... Money alone can be an incentive to the miser only. There must be complete honesty and understanding between the hourly worker and management if high efficiency is to be obtained”. This shows how harmoniously the labor and management have to work together to produce
Winn could nothing or implement a rewards program that rewards the employee with more than cash rewards; employee recognition program namely employee of the month with a paid day off or a gift card. As part of the employee focused plan, the company should allow employees’ input on how to become more customer focused, efficient, and effective organization. This would greatly improve employees’ satisfaction and help the company achieve its overall goal of providing quality customer service.
Every department has a reward program in place and as a company there are universal awards. As a former associate, I can tell you, we were valued and our victories were celebrated with awards. Awards such as, platinum, gold, and silver club; top dog award, top performer, perfect attendance, milestones recognition,
Klobucher, T 2011, Characteristics of Generation 2020: Generations at Work, The Great Workplace Revolution, accessed 11 November 2013, http://www.thegreatworkplacerevolution.com/characteristics-of-generation-2020-generations-at-work/
Employee compensation and reward systems have undergone a couple of paradigm shifts since inception. Reward systems were traditionally compensation based and focused on the individual or the position (Beam 1995). After a recession in the early 1980's, employers turned to performance based models in an attempt to save money while still rewarding top performers (Applebaum & Shapiro, 1992). Today, the most successful organizations are using a total reward model, a hybrid of the performance based model combined with strategic human resource management planning to create reward systems that both benefit the employee and help organizations realize their operational goals (Chen & Hsieh, 2006).
In today's complex business environment; traditional approaches like monetary incentives are not the only prime motivators. In addition to expecting financial incentives for their performance, employee's expectations are much more. Appreciation, recognition and opportunities for personal growth; must be catered for to harness maximum productivity. Furthermore in an era where change is imperative for the organisation's survival, highly motivated employees, represent flexibility and show willing to change; a vital component for the success of any organisation.
Zemke, Ron. (2013). Generations at Work: Managing the Clash of Boomers, Gen Xers & Gen Yers in the workplace. Edition #2.
If you wanted to go further, an employee recognition day or a thank you breakfast can increase employee satisfaction. By increasing organizational learning and training you are investing in your employees. This is an investment that can triple its value and worth because a pleased and educated staff can mean a retained staff. First impressions are everything and the onboarding process for new employees should highlight the positives of working for your company. Research in talent management confirms that a positive and meaningful onboarding experience leads to better job satisfaction and performance.
Internal promotions and a higher place in the hierarchical level should push people to strive for recognition.
Robbins (2013) recognizes that baby boomers have an enormous hard-working attitude with a definitive want to characterize themselves through their expert achievements. Baby Boomers, born between 1946 and 1964 value their achievement, ambition, loyalty to career and dislike to authority in competitive workplace (Robbins and Judge, 2017). Gen Xers, born between 1965 and 1977, who are independent-minded like work-life balance, team-oriented, loyalty to relationship and dislike of rules. The generation born between 1978 and later, known as Millennials value flexible hours, teamwork and collaborative culture, career development, loyalty to both self and relationships with employers and dislike the formality of regular meetings if there
Hiam,A.(1999). Motivating & Rewarding employees: new and better ways to inspire your people. Adams Media Corporation. U.S.A.