Business Etiquette: The Importance Of Moral Leadership And Business Communication

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Not every formal leader is a real leader. In order to develop leadership skills, the employee of the company, who holds the position of a leader, should learn business etiquette. One of the leadership competencies is effective business communication. Effective business communication is impossible without applying the rules of business etiquette. Etiquette has been formed for thousands of years and incorporated the norms of communication, selected and tested by time. In modern business etiquette as in a set of rules of conduct adopted in the business environment, there is nothing superfluous, there is nothing that would impede business interaction and would interfere with business. On the contrary, business etiquette is a tool that increases …show more content…

Moral leadership is based, to a greater extent, on the authority, not on power, the sources of which is coercion and punishment and its strength depends on the magnitude of these parameters. If we talk about the power, there is always the opportunity to buy or inherit it, but the authority is rather an intrapersonal entity, and the only way to get it is to earn by demonstrating the values being proclaimed in your behavior. The main mechanism of the influence of a moral leader is identification. Receiving a "credit of trust," the leader becomes an object of imitation for the subordinates who actually copy his behavior, launching an identification mechanism that takes the form of the desire to be like his leader. The influence of the moral leader lies in the ability to create, set and broadcast the standards of highly moral behavior. The identification with such a leader allows the subordinates to internalize his values ( i.e. to absorb social norms and assessments). The uniqueness of a moral leader lies in his ability to convey the values to employees at emotional and behavioral levels, to "materialize" these values.
In the XXI century, business ethics is a set of concepts and rules that allows a business

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