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Amazon.com from start-up to 2004
Amazon.com from start-up to 2004
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Amazon.com: Is the Job Really Worth It?
Christina R. Vandiver
Amazon.com
Information Systems for Managers
WJ Patterson
Summer 2014
August 27th, 2014 Abstract
The purpose of this paper is to analyze and report on potential positive and negative influences, and uses of Information Technology that could affect Amazon.com over the next 3-5 years. This paper will discuss the problems found that can be fixed with IT, and the opportunities that can be taken advantage of with IT. I will provide justification for the problems listed, opportunities, and future IT predictions.
Amazon.com: Is the Job Really Worth It?
DESCRIPTION OF AMAZON.COM
Amazon.com opened for business on July 16, 1995. The company then consisted of a few people packing and
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The first thing that they need to do is concentrate on safety. No matter what the job is, safety should always come first. If you can't complete the job within the laws of physics, then the job should not be completed. The next thing Amazon.com should do is a case study. Are the complaints only coming from certain warehouses, or are these complaints coming from all sites across the world? Are they only coming from within the United States? Once they are able to pin point the location, then they need to send a team of the best Human Resource representatives out to the problem child locations, and start talking to the associates. If they are able to find out exactly what the root cause of the issue, then they will have a better chance of fixing it. Whether it is working conditions, pay, etc. everything is fixable. If they issue is money, which I can almost guarantee it is, Amazon.com will have to look into trying to pay their associates competitive wages. It's hard for someone to work for a multi-billion dollar company and make less than someone working for a company who may only make a million dollars every other year. It makes the employees feel like they are being taken advantage of, and that's not going to go over well with people. As I've said many times before, you have to spend money to make money, and if Amazon is all …show more content…
(n.d.). About Amazon. Retrieved July 23, 2014, from Amazon.com: http://www.amazon.com/Careers-Homepage/b?ie=UTF8&node=239364011
MorningStar. (2014, July 30). Amazon.com Inc Industry Peers. Retrieved July 30, 2014, from MorningStar: http://financials.morningstar.com/competitors/industry-peer.action?t=AMZN
Muu, J. K. (2014, July 15). Amazon Fire Phone: The New 3D Smartphone That's Causing Chills to Other Smarthphone Companies. Retrieved August 7, 2014, from Hallels.com: http://www.hallels.com/articles/2460/20140715/amazon-fire-phone-new-3d-smartphone-smartphone-companies.htm
Satariano, A. (2014, June 14). Amazon Worker Issues Mount Amid Labor Department Scrutiny. Retrieved August 4, 2014, from Bloomberg.com: http://www.bloomberg.com/news/2014-06-14/amazon-worker-issues-mount-amid-labor-department-scrutiny.html
Smith, K. (2013, March 27). 10 Mind-Blowing Facts About Amazon.com. Retrieved July 23, 2014, from Business Insider: http://www.businessinsider.com/10-mind-blowing-facts-about-amazoncom-2013-3?op=1
Webley, K. (2010, July 16). A Brief History of Online Shopping. Retrieved July 20, 2014, from Time:
History”, n.d.). But the unbelievable pace at which Amazon added new products and new customers proved to be a formidable barrier for any competitors. Within the first 10 years Amazon accomplished an unbelievable feat; it had 49 million customers and 6.9 billion dollars in revenue, and it had done so by selling some products at a loss to build market share (Rivlin, 2005). At times it was difficult leveraging so much capital to grow market share, but Jeff Bezos’ focus on the customer and long term growth of the company proved to be the real reason Amazon didn’t fall prey to the .com bust like so many other internet
Amazon.com’s US operation business model is based on “sell all, carry few”. Amazon offers consumers a wide selection of products while keeping inventories at low levels. A major interest for Amazon in the US is optimization of netwo...
Treanor, T.. (2010). Amazon: Love Them? Hate Them? Let's Follow the Money. Publishing Research Quarterly, 26(2), 119-128. Retrieved February 24, 2012, from ABI/INFORM Trade & Industry. (Document ID: 2377177581).
Amazon’s macro-environment is made up of six external factors: political, economic, environmental, technological, social, and legal conditions. These factors are important because they shape how the company operates and you must know each piece to be able to compete within the retail and eCommerce industry. An evolving political factor are the efforts the government has made toward punishing offenders of cyber-crime. This kind of thief wasn’t walking into your store, but hacking into your computer. This type of crime wasn’t possible before the internet. The government has started to take these crimes more serious as technology evolves. Technology is a factor that Amazon.com must invest heavily in. They are reliant on having top of the line technology to survive against cyber-crime and to stay relevant in the tech world. ECommerce is everywhere now and competition is very high. This brings in legal conditions; Amazon must know what laws exist in which countries because they are a
Since the creation of Amazon in 1995, it has been a reference of adopting a successful strategy which has preserved over time; being the largest online store in the world nowadays. In addition, i...
Technology has played a huge role in how companies today conduct business with their consumers. Over the past few decades there has been a shift in business models and strategies because of the emerging innovation in technology. One of these innovation are e-commerce, businesses that use e-commerce can now see a major difference in sales and revenue. Amazon has taken the idea of e-commerce and turned it into a successful and profitable business. Amazon Company developed a brilliant strategy for emerging into an already competitive market. This entails the revision of an existing concept. Unlike major companies like Apple, Microsoft that invented new products and services, Amazon did not need to create a whole new product but to create a better business model system that can be used in the future. This helped their rise to fame by taking over an existing idea but improving it to match consumer needs and wants. Overall companies will need to develop better business strategies to be able to evolve into e-commerce industry moving forward.
Launched by Jeff Bezos, the Amazon.com website started in 1995 and is today considered as one of the most prominent retail website on the internet with a record turnover of US$ 14.87 billion in 2007. Jeff Bezos’s intention was to create an internet based company with the most dedicated product portfolio on the internet where customers could find anything they might want. Amazon’s success is based on technology, services and products (Jens et al., 2003).
When Amazon.com first began in 1995, as strictly a book retailer, Bezos knew he had discovered an excellent company. After all, a physical bookstore cannot stock anywhere close to the number of books Amazon can offer online. Within a year, the company had a customer base of approximately 340,000 consumers and daily site visits were huge as well. But Bezos wanted to expand the company to offer music and DVDs, because he realized there was little or no barrier of entry. In the next years Amazon would emerge as a marketplace, expanding the company globally offering products from toys to kitchenware. Because of the relatively cheap prices Amazon was offering and also the growing number of online shoppers, the company was doing tremendous amounts of sales and creating profits.
Amazon.com was a venture into an emerging market of internet and had to face hidden and unexpected hurdles in order to survive and excel in the market. Therefore, Amazon.com kept modifying its strategies with their focus on enhancing customer experience of online shopping and to delivery exceptional services with complete convenience to their customers. One of the major strategic decisions was to compromise on cost saving stragegy when Amazon.com started to maintain its own warehouses in different countries in order to ensure timely and accurate delivery to their customers
Amazon is a growing and trending brand, giving consumers the unique shopping experience they have always wanted. The company that was started by 1999 man of the year, Jeff Bezos, has taken 44 percent market share in online sales and purchases. (http://bloomreach.com/2015/10/survey-amazon-is-burying-the-competiton-in-search/) That makes consumers more inclined to search for products through Amazon, before the well-known search engine powerhouse, Google. The Seattle, Washington based company was started in 1995. During the well-anticipated start-up, the company’s focus was on book sales online. Over time, Amazon has set many trends in Consumer Behavior, expanding products across every product pool imaginable. "Amazon.com puts the customer
Amazon’s also tried to spearhead the industry by introducing the customer-pleasing traits in terms of the technology, order fulfillment and retailing strategies categori...
Amazon is best known for their kindle, fast shipping, and selling various products (Smith). With Amazon being such a large corporation, professionalism, academics, character, and engagement are crucial parts of the success of the company. Professionalism: Amazon has grown to become the largest internet-based retailer in the world by total sales. It began as primarily an online bookstore and soon began to sell more and more electronics and then over time began to sell pretty much anything. In 1998, Amazon earned about $0.6 billion, which held steady growth from 1998-2006 (“Amazon.com”).
Amazon has recorded a magnificent success in its business throughout the years that it has been in operation. It has attracted almost all people to use it when necessary. Amazon has built its success in business methodically and slowly. Amazon has made much success because of its ability to read market trends and diversify its operations. It started as an online book selling company. However, it changed its operations and started selling other products. Currently, many large retail shops use Amazon to host and power their websites, for instance, sears and virgin megastores. Amazon now attracts over fifty million visitors in a period of one month. Amazon has tried to make their services fit each individual user. It has based its services on the end user. It has shipping discounts, customer product reviews and a credit card with bonuses. It also has prime membership, product forums and 1-click ordering system among other services. The company has tried to make a remarkable experience for customers and visitors (Thomas, 2006).
Technological factors. This is very important factor for Amazon therefore the success of the business depends on that. Amazon has to face a lot of technological challenges and to find a way to be ahead of the competitors.
Amazonrobotics.com has its own robotics division where the focus is towards the delivery of products smarter and faster, in a way that creates a more reliable customer experience. This creates a challenge for HR. Amazon must determine if fulfillment center employees should be transferred to other departments; laid off, fired, or be trained to run the Kiva system. In this last scenario, they will need to be trained if this is the case, although I fathom to guess there will be less employees needed since the robots themselves are autonomous. Also, these may be specific skills which may require a higher education level which HRD cannot train current employees. These are real issues that HRD faces in their developmental activities and creates new challenges for