The Importance Of Effective Communication In The Workplace

Introduction
Every organization, regardless of field of expertise must understand and value effective communication; it is one of the cornerstones for helping reduce (not eliminate) conflict in the workplace. Communication can vary by methods of delivery (audible, written or hand signals), regardless of the type of transmission it has to remain two-way for both parties to help reduce conflict. “Effective communication begins with speakers taking responsibility for understanding the language, perspectives, and experiences of their listeners and framing their messages…” (Cloke & Goldsmith, 2011). When all employees (managers and laborers) work extra hard to remove misunderstanding out of their work environment, this will also help eliminate

Effective communication is more than just barking orders, or speaking loud that makes every person afraid. It is the ability to have the words spoken processed in the minds of the workers, which will enable them to carry out their assign tasks with a very small number of hindrances. Often times there is a failure in communication once lower-level management departs meetings with higher echelons, that often leads to loss in money. “What is important is that the parties recognize the misunderstanding and address it rather than allow it to evolve into a more damaging level of conflict” (Runde & Fanagan, 2007). Not only does misunderstanding lead to conflict between supervisors and employee, when tasks are not clearly stated it can lead to conflict between workers trying to accomplish day to day operations. This starts with the entire organization understanding and using feedback in not only corporate meetings, but in all facets of the company. One way top level management could ensure this is being put into practice on a regular basis is, perform random checks with lower-level workers.
Top-level management must ensure that their leadership teams are clear and concise when putting out information to avoid conflict and potential lawsuits. There are a couple of ways this can be achieved within a business; before the meeting

Language barriers fall into various categories, writing speaking, and even product that company sell. “Other tools to break down language barriers include conducting job site and new hire safety orientations in the predominant foreign language, as well as in English” (Kalarao, 2004, pg. 65). Organizations have to make sure their management teams are skilled when it comes to articulating information, whether it’s by email, reports or verbal. When it comes to conflict often times language barriers can become a breeding ground for strife between workers versus workers, or workers versus management. Sometimes an overload of information being put out could cause barriers and confusion within the workplace. “By sifting through what you want to say and selecting only the most relevant, timely comments, you avoid overloading your employees with too many details” (Stettner, 2014, chap 5, pg. 7). When there is an information discrepancy between employees and employers, it’s up to management to find the root of the issue and fix it, not to have the issue arise again or become a larger conflict. This will include training for managers, not always firing the employee but trying to figure out how did the issue come up, and how to avoid it in the future. When management don’t fully recognize the impact overloading have on fostering a hostile