Effective Communication in the Workplace Melissa C. Hampton Business Communications - BUSN-2400 Nunez Community College Lela Sylvester, MBA August 31, 2017 Effective Communication in the Workplace Effective communication is essential for success, both for organizations as a whole and individuals working in those organizations. “Ambition and great ideas aren’t enough; you need to be able to communication with people in order to succeed in business.” (Bovee & Thill, 2014) Using technology as a tool to communicate can be effective at times, but it does not replace interacting with coworkers face-to-face. Effective listening is an important part of effective communication. Good communication is essential to managing and working in a productive …show more content…
It makes everyone in the workplace work together more efficiently because people will know what is going on, why they are doing something, and what others are working on. (Johnson) Imagine working somewhere where you had very little idea what the purpose of what you are doing is, and you were not sure what the person sitting next to you is working on. If you had several different things that needed to get done, it could be hard to prioritize without communicating with your manager know what task is more important or needed to be done sooner. Effective communication decreases stress, confusion, and hostility between employees and the management team because misunderstandings and misinterpretations will be very rare. This leads to increases in productivity, both in the quality of the work and the quantity of the work. (Forneris) Ultimately, effective communication creates an enjoyable, prosperous work environment for everyone who works within the company and the company …show more content…
With e-mails and instant messaging systems, misinterpretations are a great threat because of a lack of nonverbal communication cues, facial expressions, and tones of voice. (Bovee & Thill, 2014) Video chats slightly alleviate these problems, but it seems like you are talking to a computer screen instead of an actual person and it just doesn’t substitute for having a face-to-face conversation with someone. In most workplaces, perception is everything and if you only rely on technology to communicate, even if you have a great online presence, people you work with could develop an incorrect or damaging perception of you. This can hurt your chances of getting promoted or chosen for new projects. It is not enough to just do productive, quality work, creating business relationships is vital in the workplace. If no one knows you are interested in new opportunities and learning experiences, you will likely get glossed over and forgotten about when it comes time to make those decisions. If you are in a leadership role, communicating in person with your team is important to improve morale and productivity. Connecting in person could be as simple as greetings to asking general questions, to having lunch or spending time after work. Technology is a tool used to communicate and it is not meant to replace social interaction in
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Good business communication helps get the job done well, on time and on budget. The boss or team member who can communicate objectives, reasoning and step-wise tasks in a concise and coherent manner contributes more to a company 's success than one who does not. These communicators are highly valued in today 's complex and competitive business world, and are often earmarked for promotion and increased responsibility."(Communication, 2016)
Communication is an essential component for effective leadership and management. Without it, the organization will struggle carry out their mission. Simply communicating is not enough. Effective communication hinges on the clarity of the message. As Popovic and Hocenski (2009) stated, a “Leader must be able to communicate clearly to others in a language that they can understand on all levels in an organization, from the most unskilled worker through to the Chief Executive” (pp. 15-16). There are a lot of elements that can affect one’s ability to accomplish that. A small, but distinctly important, few are discussed in the following paragraphs.
People communicate for specific reasons, such as: fear, anger ,pain, joy ,love. Communication happens on many different scales.... but it is everywhere. Communication is about transferring your thoughts in a way that you believe to be the easiest for the person you are attempting to communicate with. Communication needs to be open and sensitive, as well as appropriate to the situation. People live and communicate within a range of different groups and communities, including: families, neighbourhoods, workplaces, schools and colleges, interest/activity groups, commercial settings, users of professional services.
As one can see, communication is about more than just exchanging information. It 's about discerning the emotion and intention behind the information. (Segal, Robinson, & Smith, 2016). Effective communication is also a two-way street. It’s not only how one convey a message so that it is received and understood by someone in exactly the way one intended, but it’s also how one listen to gain the full meaning of what’s being said and to make the other person feel heard and understood (Segal, Robinson, & Smith, 2016). Effective communication also serves as an instrument for any professional; this also helps to build adaptive, good working relationships between you and your staff/co-workers, which can in turn improve morale and efficiency (Queensland Government, 2016). In the business world to be considered a true professional, one must be able to clearly explain company policies to customers and clients and answer their questions about your products or services (Queensland Government, 2016). There are some profitable businesses that
The average worker spends two-thousand and eighty hours a year at their place of employment. Communication within the workplace is often overlooked or not given as much importance as most people should allow, given the amount of time that is spent there. Beyond the more basic verbal speech, one must be aware of the nonverbal symbols and noise that can have an effect on communication. There are also cultural, environmental and internal factors that can effect communication and how successful it can be. The various perceptions that an individual has developed over their life can also effect communication. One’s ability to communicate effectively will determine the success and enjoyment that is to come from their job.
What is communication? Communication are greatest to be abridged by means of the spread a message beginning with a sender towards a receiver in a way of comprehensible method. Significance of effectual communication is incalculable in a profession of business as well as individual lifetime. Effective communication is a total requirement from a business viewpoint, for the reason that it is regularly accounts for the dissimilarity among achievement besides failure or else gain and loss. It is clearly showing that effective communication is a serious important to the successful action. Each individual desires to comprehend the basics of effective communication.
This skill is one of the elementary functions of management in any business and its importance is hardly be overstated. It is a process of transmitting information, ideas, thoughts, opinions and plans between various parts of an organisation. It is impossible to have a relationship with stakeholders without communication. Good and effective communication is required not only for forming relations but also for success of the business.
One’s career, school life, and even socializing are affected by communication. If you do not know how to communicate, you probably do not have many friends. Communication has been used since the days of the cavemen. When the cavemen learned to communicate they greatly increased their hunting potential. When they learned to communicate on the hunt and before the hunt, they caught much more game then when they were just randomly running after the animals with spears. In school, if teachers and students could not communicate well, how would anything ever get done? In a business, communication is the most important ingredient. Working at a corporation at a higher level, you deal with hundreds of important emails, meetings, phone calls, and other forms of communicating with your co-workers.
Face-to-face communication has certain intrinsic qualities and advantages. According to Guffey & Loewy (2015), the face-to-face communication channel occupies the highest point on the richness spectrum in comparison with other channels. “Effective face-to-face communication is a vital element in personal and organizational success” (CMI, 2010). Ean (2010) also stated the advantages of face-to-face communications in his reseach findings:
Communication is a process of sending and receiving information among people. Humans communicate with others not only by face-to-face communication, but also by giving information by the internet and printed products such as books and newspapers. Many people believe that the significance of communication is like the importance of breathing (Hasan, 2015). Although this may be considered as true, communication facilitates the spread of knowledge and forms relationships between people. Communication is a very important aspect in all walks of life. Communication helps to understand one another in the world in which we live and it is key to success in relationships, in the workplace, as a citizen of this country, and across a lifetime. The ability to communicate comes from experience.
Communication in the workplace is very important for employees and companies and through this the company is effective and achieve its objectives. This reduces miscommunication and poor communication. Thus increasing the spirit of cooperation and commitment. Thus increasing the productivity of the organization. When the manager talks with the staff feel the value and understanding this leads to an increase in job satisfaction. Of course when you find people who have team spirit and collaborators, this helps the manager and employees feel that they have one goal to achieve.
Communication is one of the most important factors in our lives. It dictates the relationships formed with the individuals in personal and professional lives. Effective communication provides a foundation for trust and respect to grow. It also helps better understand a person and the context of the conversation. Individuals often believe that their communication skills are much better than what they actually are. Communication appears effortless; however, much of what two people discuss gets misunderstood, thus leading to conflicts and distress. To communicate effectively, one must understand the emotion behind the information being said. Knowing how to communicate effectively can improve relationships one has at home, work and in social affairs. Understanding communication skills such as; listening, non-verbal communication and managing stress can help better the relationships one has with others.
As in all aspects of personal and professional life, having effective communication is a key element of success. Effective communication can benefit your relationships with people. By conveying your message and integrating them as a member of the team and not just a subordinate leads to better production. By effectively communicating you can clearly define job responsibilities and expectations. The better you are able to communicate the less likely organizational turnover of personnel will occur. Supervisors and leaders in the professional workplace find that the most important factor in advancement and retain ability is effective communication. Senior level executives and human resources managers are stressing the importance of communication and providing more training for mid-level management. Emphasis is placed on communication being clear by being transmitted strongly.
In our daily lives we need it communicate in various forms. This involves writing, reading, speaking and listening. Effective communication skills are beneficial for any individual. It can help us learn how we should persuade, how we can influence, when and how to negotiate and resolve conflicts. (Langton, 2012)