Stakeholder Analysis Process

Stakeholder analysis and communication planning

What I have learned: -

Stakeholder: -

Stakeholder is a person or a group of persons who is directly or indirectly involved in a project. The decision of the stakeholders can affect the project positively or negatively. So, the identification of stakeholder is very essential and crucial step.

Stakeholder analysis: -

Stakeholder analysis is the technique of finding people in order of their power and interest so that it results in positive or negative impact on the organization or working staff or on project through their decision. The stakeholder can be anyone like customer, sponsor, project core team, stockholder, supplier, etc.

Plan stakeholder management: -

Plan Stakeholder management is

Identify stakeholder: -

The very first and essential step is to identify stakeholders as the whole project is influenced positively or negatively by their decision. The identification of stakeholder is very crucial step as their decision can make or break the whole project. It is the process of finding the persons or groups that could or can make an impact by taking suitable decision during the project or any working activities and analyzing and making document about their interests, involvement, influence, potential impact and authorities. The stakeholders can be internal or external.

For example: -

The internal stakeholder is the one who are working in the organization like owner, sponsor, functional manager, subject matter experts, financing source, stockholder, employees. The external stakeholders are the one which are linked with the organization directly or indirectly like suppliers, partners, government agencies, client, taxpayers, union, etc.

The best way to identify the stake holder is through using “brainstorming” technique. This brainstorming sessions are those possible sessions through which can identify the position and is mentioned below:

 Maintaining the standards of communications.

 Appropriate use of communication matrix.

Objective of project communication: -

The main objective of communication is to: -

 Indorse the awareness for the project.

 To ensure that every stakeholder adapt the responsibility and action actioned to each stakeholder.

 To get the feed-back of stakeholder and proceed accordingly.

 To boost up the two-way communication about the project between the stakeholders and project team.

Communication matrix: -

Communication matrix is a technique used to place all the project constituents that is stakeholders, project team, customer on a page or table and to necessitates on keep informing the right information to right people on right time and to repeat the process on scheduled time. Further the matrix is used to ensure that all the necessary information is informed to all project constituents on timely basis. When the communication matrix is executed effectively, there is very less or minimum chances of miscommunication.

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