Review Questions #2 1. What are the three purposes for which people communicate? What percentage of a manager’s time is spent communicating? Give examples of the types of communication managers use. People communicate for three purposes which are: to inform, persuade and entertain. Most managers use 60-80% of their time communicating in many ways which include: be present in meetings, listen and contribute in decision making and problem solve; compose various types of memos to inform and influence others about your viewpoints along with the services and products offered by one’s organization; presents information and influencing messages to large and small groups either face to face or virtual setting; explains and clarifies tasks and procedures …show more content…
3. What is the difference between intrapersonal and interpersonal communication? The difference between intrapersonal and interpersonal communication is that intrapersonal is the communication with an individual, while interpersonal communication occurs between two or more people 4. What are some common causes of unethical behavior in the workplace? Some of the common causes of unethical behavior in the workplace are: 1) extreme emphasis on profits, 2) loss of corporate loyalty, 3) fixation on personal advancement, 4) probability of not getting caught, 5) immoral quality set by top management, 6) indecision about whether act is wrong, and 7) reluctance to stand up for what is right 5. Describe several intercultural communication barriers and how they might be overcome. Intercultural barriers include ethnocentrism, stereotypes, interpretation of time or chronemics, personal space requirements or proxemics, body language or kinesics, and translation limitations. Approaches for overcoming these obstacles include learn about the other individual’s culture, have patience with one’s self and the other person, and get help from resources when …show more content…
Telecommuting has advantages such as decreased travel time and increased employment flexibility. 8. How does communication in work teams differ from that of traditional organizations? Communication in work teams differs from that in traditional organizations due having different communication patterns; establishing trust is a key factor; open meetings are a vital approach for improving communication; shared management is common; listening, problem solving, disagreement resolution, negotiation and compromise are significant factors; and information flows in all directions to all associates of the organization. 9. Why has communication been identified as perhaps the single most important aspect of team work? Communication has been identified as perhaps the most important aspect of team work because open lines of communication are vital to increasing contact between employees and management. This way all parties involved are informed as the project progresses from stage to
How a team works together affects its ability to complete a project or task cooperatively. “Each person in a group could have different ideas about the best way to solve a given problem” (Working Together, 171). Team members must “learn to be open to new ideas and develop skills in listening, questioning, and consensus building” (Working Together 173). A lack of trust among team members constrained their individual and collective voices, restricting the sharing of knowledge, experience, and opinions” (Working Together, 174). With a foundation of trust within a team, the groundwork for open communication is built. However, communication barriers may lead to disharmony among team members. Building trust and creating an atmosphere that fosters open communication enables team members to feel comfortable voicing their opinion. Without this, some team members may be “afraid to express a contrary point of ...
Being an effective communicator is the key to success for a leader. Communication is defined by the authors in the text Organizations: Behavior, Structure, and Processes as transmitting information and understanding, usi...
Team communication is vital in many aspects of our professions. It is human nature to coexist with others in various roles: be it in the military, emergency medicine, football, or even school. The American Heritage Dictionary (n.d.) defines communication as the exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior.
McComb, S., Schroeder, A., Kennedy, D., & Vozdolska, R. (2012). The five Ws of team communication. Industrial Management, 54(5), 10-13.
Interpersonal communication is the most important kind of communication. It happens when two individuals are in a close proximity to each other, and they are able to provide immediate feedback to one another. IPC (interpersonal communication) is the way we express our thoughts, feelings, and ideas to the people around us. Interpersonal communication is something you need to do well as it affects many aspects of your life.
Communication is an essential component for effective leadership and management. Without it, the organization will struggle carry out their mission. Simply communicating is not enough. Effective communication hinges on the clarity of the message. As Popovic and Hocenski (2009) stated, a “Leader must be able to communicate clearly to others in a language that they can understand on all levels in an organization, from the most unskilled worker through to the Chief Executive” (pp. 15-16). There are a lot of elements that can affect one’s ability to accomplish that. A small, but distinctly important, few are discussed in the following paragraphs.
Communication is used to get a message from one person to another. When looking at being successful in management communication it is important to take a step forward and look at communication norms, interpersonal communication, intercultural communication, verbal and non-verbal communication, written communication, and presentations. Understanding the different principles of communication in management and when to use them will help the organization achieve success.
Communication: it is a key factor that allows feedback between all team members, therefore enables the team to have an appropriate organizational cli...
Organization, teamwork, and communication are all very important in a working environment. Working environments consist of many different employees that are responsible for many different tasks, but are all working as one. This is why an organization’s structure, teamwork, and the communication between the workers and the customers is always important for making the best decisions and responses in all situations, to influence the customers positively.
Interpersonal communication is one of the significant skills while communicating with other individuals. It normally covers an extensive area and includes both verbal and non-verbal communication. Body language and facial expression may affect the accurateness of the message transmission directly. Interpersonal communication skills normally ensure that the message is sent and received correctly without any alteration thus improving the communication efficiency. Learning diverse aspects of interpersonal communication has greatly aided me in better understanding of what it consists. I am capable of applying the knowledge gained from this course to my personal experiences. This paper reflects on my personal experience in learning interpersonal communication.
On the subject matter of interpersonal and organizational communication, there are a myriad of topics for one to consider in providing purposeful, directed communications to peers, subordinates, and stakeholders. In review of chapter five of Satterlee’s (2013) book, the topics of Interpersonal communication, the communications process, and noise were determined to be the most important.
Communication plays a key role to a leader. To have communication skills is to have the ability to express oneself clearly to others. It is extremely important as...
Communication helps managers to perform the basic function of management as it is a foundation for planning, organising, leading and controlling. Leaders in an organisation must communicate effectively with their team members so as to achieve the team goals and maintaining strong working relationship with all level of employees. Communication is extremely important for the smooth running of an organisation, because organisation can’t run successfully without effective communication as it is act as organisational blood (Lussier & Achua, 2013; Shukla, 2011; Management Study Guide,
Communication is related to the ideas and information. In business we need to communicate well and clearly. It will involve between people, organizations or places and can also be associated in some form such as speech , writing, action and gestures. Organizations need to restructure in such a way as to maximize the benefits of the communication process. This is why the structure of the team is so useful because it opens multiple channels of communication flow. As large firms of the 19...
Communication is something that we have done since birth. As babies, we could not speak of what we wanted. We cried till we got what we wanted. As we get older, we learned to speak and we were able to relate what we wanted with our words. Interpersonal Communication is how we listen, how we relate to people, how we understand emotions, how we deal with things that might arise, and how we communicate over all.