Value Chain And Human Resources: Value Chain And Human Resources

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Recommended: Building a value chain

Value Chain & Human Resources
Daniel Clancy
Saint Joseph’s University
DSS 600 OL2 201520
Marvin Hagen
June 26, 2015

With the various products (i.e., Xfinity) and services (i.e., Universal Studios) that Comcast offers, it is difficult to narrow down the overall one item that Comcast offers and builds a value chain around. Is it our core products of internet, television, phone, and home security that make up Xfinity or services that we offer such as Universal Studios and much more? If we are to incorporate all that Comcast is made up of, I think we could indicated that as a whole, we provide entertainment. Entertainment is what makes up Comcast and building around that thought is how we can envision what the value chain …show more content…

The value of marketing is obvious as the sales of the output is a must for any company to be profitable. With Comcast being as large as it is, there are constant and different ways that Comcast is advertising, whether it is television advertisements, sports promotion at the various sports arenas, or their name strategically placed at the bottom of every Universal Studio movie (seen in the …show more content…

The value chain in the world of Human Resources starts with the financial team working with the business to form a budgeted headcount. This budgeted headcount is disseminated to the Talent Acquisition team which can begin to work with the marketing team or analytics team, if necessary, to create a marketing campaign to find the best and brightest talent on the market. The moment the position is posted, is really when the art of recruiting starts to take place. The entire process from when the applicant either applies to the job posting or is sought out to when they have their first thirty days is the time frame that is observed for the candidate’s customer experience. This customer experience for our now internal customer is what is going to create the ‘new’ Comcast to attain our new value chain of a better customer experience for our external customers. By hiring the best and the brightest into our organization will only make every aspect of the business better. By hiring the best engineers we will be able to continue making new technologies that will continue the success we have had as a company to be the trend-setters and leading innovators in our space. By hiring the best in the world of marketing, finance, and operations will provide us the same outcome as

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