Increasing Patient Satisfaction Through Nurse Rounding Nurse rounding is important to hospital-based practice because it directly impacts patient satisfaction (Blakley, Kroth, & Gregson, 2011). It serves as a method to improve quality of care by allowing nurses to routinely visit their patients and provide for any needs while also anticipating any safety concerns. Patients’ overall perceptions of hospital experiences are heavily dependent on how successful nurses are in satisfying the basic needs (Blakley et al., 2011). Rounding permits nurse-patient interaction and communication periodically, allowing observation and exchange of relevant information and also implementation of proper interventions. Nurses must practice rounding competently with compassion.
We strive to provide high value care. Nurses play an enormous role in providing this care. We must provide safe and quality care while communicating with our patients. We do this through hourly rounding on patients to ensure all needs are met. Showing compassion to her patients can help improve both mental and physical health (Bramley, & Matiti, 2014).
The Joint Commission Standards require safety goals to be set that involve direct nursing care. Examples of these measures are reducing patient falls, preventing pressure ulcers and enhancing medication administration. Also, patients are becoming wise consumers and the access to information is readily available, potential clients are aware these scores are available at their fingertips. As a result, many organizations are looking to evidence based practices that have shown a direct impact to the patient satisfaction scores. One of the practices is the hourly rounding protocol.
According to Joint Commission’s 2009 National patient safety goals, bedside reporting is considered as a critical meeting for nurses. Moreover, bedside reporting allows patients to be actively involved in their care and ask questions to their nurses. Overall, a bedside nursing report promotes patient’s quality of care as well patient’s satisfaction and most importantly allows patients to correct any misconceptions regarding their
Cohen (2015) predicts that if the focus of healthcare shifts to the delivery of safe, compassionate, high-quality care, the patient experience and satisfaction with their overall care is likely to rise. There is also evidence that increased patient satisfaction is important for improving patient adherence. How patients perceive the receptiveness of the unit’s hospital staff likely reflects the hospital 's safety culture thus promoting adherence to treatment guidelines (Isaac, Zaslavsky, Cleary & Landon, 2010). Patients are more likely to continue suggested healthy habits and be compliant with their medication if they are satisfied with their healthcare practitioners. Spence & Fida (2015) correlated in their article the relationship between a nurse 's job satisfaction, job retention, and perceived
A true leader will create an atmosphere that motivates people to work more efficiently. They are optimistic, demonstrate willpower and confidence to influence and encourage others (Haeuser & Preston, 2005). An effective leader is the backbone of every successful organization. They have skills to make the entire nursing staff to work as a team to provide excellent patient care. For an effective healthcare system especially nursing, it is important to have great leadership.
My real mission as a HCM would be to learn, be knowledgeable and educate staff about ethics and increase patient safety. It’s a type of person I am, and will operate to be in a healthcare management position. It’s ethical to keep the community in mind even balancing the budget to see recognize where to cut and improve costs on medical services. Nevertheless, by maintaining a steady level of costs, it can mean that several people will have access to care since it’s more affordable, (Morrison, pg. 139, 2011).
When a patient is being treated, they want to feel confident that the doctor and nurse are aware of their findings and are able to communicate with one another as well as the patient. Poor communication can cause misdiagnoses, lawsuit or even death. In observation, from the work study, when work habits match the team culture of the organization this contributes to their success. The more doctors and nurses that accept and share the core value of the hospitals; the culture will become stronger. As stated by (Ivancevich, Konopaske, and Matteson, 2011), organizational culture involves shared expectations, values, and attitudes, it exerts influence on individuals, groups and organizational
Safe staffing patterns are always important for safe working environments to deliver excellent patient care. Staffing and scheduling means providing an adequate staff mix to meet the needs of the patients (Grohar-Murray & Langan, 2011). Nurse manager should know how to schedule and skill mix to provide adequate staffing and better patient care. Skill mix offers information about the appropriate utilization of nurses in terms of workload shared among RNs, LPNs and NAs (CHIN, 2013). The rationale for the change Registered nurses are on the front line in all the hospitals for early detection and prompt intervention when patients' conditions deteriorate.
Having an established month for which all evaluations are due is much easier for leaders to accomplish, staff expectations of timeliness to be met, and insuring the date of completion is met per hospital policy. Prior to starting the current position, a job description and formal offer letter was provided. Both were required to be signed and returned before relocation expenses would be guaranteed. Due to this position being newly established, the initial job description included input from this writer and was determined t... ... middle of paper ... ...g (The Magnet Model Components and Sources of Evidence, 2008). Keeping this in mind going as a nursing leader is the key to success in the future.