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Review of literature on brand awareness
Review of literature on brand awareness
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Brand is a sign, term, name, symbol, or a design or a combination of these; that identifies the maker or seller of the product from those of the competitors (Kotler & Armstrong, 2010). Consumer takes brand as an important part of a product and at the same time brand can add value to the product. When a company has a strong brand, awareness and recognition of the brand is of the same importance.
Brand awareness is the identification of a brand by a consumer in diverse circumstances (Kotle & Keller, 2005). It is of foremost importance that your brand is rightly known by the consumer in order to have a needed response and desired equity for the brand.
Marketing is considered like a selling and advertising, but that is only the top layer, inside
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keeping all things in mind the organization needs an efficiently and effectively managed marketing techniques which enable to minimize every possible cost and achieving quality service by using minimal level of resources as well as gaining, maintaining.
The topic of the research is “creating brand awareness through consumer contact activities.” Consumer contact activity can simply be defined as sales method by which marketer approach customers directly with product or service. There are many of the attributes through which the Consumer Contact Activity can be successful such as interactive marketing, one-to-one marketing, mall interception, telephone marketing, direct mail marketing, catalog marketing and direct response television
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But this research only focuses towards one attribute of Consumer Contact Activity that is “Mall Interception” and one attribute of Brand Awareness that is “Brand Recognition”. So, for the research purpose two variables are selected, one of them as independent that is “Mall Interception” and the other one as dependent variable i.e. “Brand recognition”. Mall interception can further be divided into its attributes that are Trail Generation/ Free Sampling, discounts offers and product experience (Kotle & Keller, 2005).
The reason of selecting all of the mentioned variables for the research purpose is the practice availability of such activities in Pakistan. It is observed that Mall Interception and Brand Recognition activities are practiced habitually in Pakistan while the others not.
1.2 Aim of the study
The core purpose of the study is to analyze the effects of direct marketing on brand awareness and assessing it with the linkage of toiletry products. Several statistical methods were adopted on the answers we collected by the floating the questionnaires to conduct the analysis such as, descriptive, correlation and regression analysis.
1.3 Problem Statement
The current study focuses on the effect of direct marketing
In every given business, the name itself portrays different meanings. This serves as the reference point and sometimes the basis of customers on what to expect within the company. Since personality affects product image (Langmeyer & Shank, 1994), the presence of brand helps in the realization of this concept. Traditionally, brand is a symbolic manifestation of all the information connected with a company, product, or service (Nilson, 2003; Olin, 2003). A brand is typically composed of a name, logo, and other visual elements such as images, colors, and icons (Gillooley & Varley, 2001; Laforet & Saunders, 1994)). It is believed that a brand puts an impression to the consumer on what to expect to the product or service being offered (Mere, 1995). In other application, brand may be referred as trademark, which is legally appropriate term. The brand is the most powerful weapon in the market (LePla & Parker, 1999). Brands possess personality in which people associate their experience. Oftentimes, they are related to the core values the company executes.
This research seeks to reveal the importance of marketing strategies in today’s complex and competitive business world. For this reason, this study will discuss various theories, issues and approaches of the marketing linking them with W.L. Gore & Associates and thereby propose the best options, ideas, strategies and techniques for the improvement of the company. To reach the points, this study will especially collect secondary and qualitative data and information.
Marketing is that broad area of business activity that directs the flow of services provided by the carrier to the customer in order to satisfy customers’ needs and wants and to achieve company objectives. Marketing is more than selling: it involves a number of business activities, including forecasting, market research and analysis, product research and development, price setting, and promotion, including advertising. Marketing also involves the finance activities such as credit and collection that are associated with ticket sales. Marketing is customer oriented…Without marketing and sales, there would be no airlines. (p. 274)
People are buying the product which gives them prestige. Marketers have interest on consumer psychology and they are playing with every day by showing that their product will give prestige in the society. It’s true that the transparent societies now needs brands image. Marketers analyze the interest and needs of consumer than create the product according to the need of the society. Brand can attain the people attraction and the business can have the good reputation by giving satisfaction to consumer. If the brand gives satisfaction and function are according to the expectation of consumer than the brand gets good image on the mind of consumer. brand image is great weapon to use for the competitors it builds in years , at once the business gets brand image it has competitive edge from other brands in the market. When consumer rely on the brand the company can create the long term relation with the consumer, in other words (CRM) consumer relationship management. The brand image has effect on the choice of every individual there believe and attitude change their preferences. Brand image can be effected by price as price is an important part for consumer when they are making purchase decision if they find the value of brand is equal to the pricing they purchase that brand if not they refuse it. Similarly the image of brand can be effected by the attributes and features or
Companies use a collection of brand equities to represent their products in the market (Voolnes, 2012). Brand equity refers to the commercial value that is derived from the perception of consumers on any given brand name of particular products in the market as opposed to the product itself. Ataman (2003) notes that the effect to the consumer is in the brand name and not the product itself. Companies use logos, trademarks and a collection of other symbols to present this information to the customers. The use of these symbols is meant to try and capture the customer mindset so that they can be thinking about the company products at all times through the items they possess at home (Estes, Gibbert, Guest, & Mazursk, 2012). This can well be explained by use of the customer-based brand equity model that brings together the requirements for a publicly renowned brand in the market.
The objective and aim of this paper is to provide details on the proposed solutions and interventions that will improve the brand management strategy of Procter & Gamble, given the concerns raised in the first paper. As a result of the diversifying consumer needs and increased competition, the product centric method of P&G might change its brand management approach from product promotion to driving up consumer value perception and changing brand portfolios in order to increase the level of consumer loyalty and traction on P&G products (Di Somma, “Why Brand Management will replace Marketing”). The format of this paper is designed to discuss the identified issues and challenges in the area of P&G brand management while also providing solutions
Brand; - brand is known as uniqueness in term of what products or service the company provides. Brand is also set of insight or image that represents seller. Brand defines symbol, name, term or feature of company’s service or goods. Example of popular brand is apple, Amazon and Samsung.
“A Product is something that is purchased by consumer and it is also made from a factory. Consumers have a deeper memory towards a successful brand. (ALAMGIR, 2010) This statement shows the people can determine the influences of brand advertising influence the consumer buying behaviour especially brand image, brand loyalty and brand awareness. As we all know, brand history informs us how people used the brand to identify themselves. Brand marks generally are used to represent the brand on the products and to promote the brand through the advertising. Consumers can easily differentiate the product among all the others brand easily. It is also used to justify the purchase decision of the consumer and increasing consumer awareness
The review of relevant literature is to identify what's brand awareness and how to carry out in strategic marketing, and consumers' behavior. The study prove that the significant factors on brand awareness as a perception of product, service, and image of the company and has a tremendous effect on consumers’ evaluation of system results. From reading all of the relevant journals, it is understandable that the significant factors on building a successful brand image and awareness is consumers and their relationship with the brand, company, service and the product. Brand awareness is the vital importance to marketing strategy and marketing communications because it links customer behavior to firms’ financial metric. Keller (2001), noted, customers’ reaction toward brand awareness is associated profitably brand equity.
This article studies the relationship between advertising and sales promotions and their impact on brand equity. A main priority for most companies is to establish and achieve a strong and powerful brand name. A company can build a strong brand name by creating the market for their customers want. By creating a strong brand name, a company will become more established. Brand equity is important to the producer, retailer and consumer. The consumer knowledge of the brand says how the producer will produce and market the product. The consumer knowledge of the brand name also determines the quantity the retailer will sale. Brand equity can have a positive or negative effect. A positive effect would be for everyone to recognize the name and purchase the product. The negative effect would be to have the product recalled. Brand equity is important because it can offer many advantages for a company. Brand equity can create a high demand for your product, reduce marketing cost and the company’s brand name will have high credibility.
Lately, most of the research studies on the product branding and product rebranding have been focused towards the positive aspects such as organisational profitability is increasing when products with brand that manufactured by a company get overwhelming responses from customers (Rot et al., 2010; Kotler & Armstrong, 2004; Zekeri, 2004) and the effect of current strategies of product brand development can give positive effect on profits generated by company and also organisational growth (Thompson, 2004; Kotler. P, 2004; Osuagwu, 2002; Brown, 2002).
Brand is the name, term, design, symbol, or any other feature that identifies one seller's good or service as distinct from those of others. Initially, Branding was adopted to differentiate one person's cattle from another's by means of a distinctive symbol, and was subsequently used in business, marketing, and advertising.
2002). One cannot forget the associations created with the product are service wills always a role in defining the brands identity as they play a part in the brands choice in the mind of the consumer. It is valuable aspect to note that a brand can be associated to the product or services offered and can related to purchase point and functional or emotional benefit- which will be discussed further in the study. The consumer tends to link the product or service with the brands identity e.g. when one thinks of BP they think gas station. It the role of the brand strategist need to ensure that the when one considers a brand in the product perspective, the main elements considered are the product scope – referring to associations with the product class, product related attributes, quality and value, uses and use occasions and users (Aaker et al.
According to Kotler (2012), Marketing is about identifying and meeting human social needs, thus it is not only about advertising and promotion it is more than this. It includes setting competitive price, communicating effectively with potential and existing customers and also introduction of new products.
According to Shimp (2007), there are five important factors which determine the purpose of advertisement in terms of marketers’ communication with consumers. He listed these five factors as follows: “(1) informing, (2) influencing, (3) reminding and increasing salience, (4) adding value, and (5) assisting other company efforts.” (p.246). To clarify that, the first most important aspect is informing people which means company needs to enhance the awareness of the consumer about their products by mentioning its advantages and features. Advertising also affect the products in two ways. Firstly, by basic demand, which build consumer desires for old products of the company and secondly, refers to a new brand of the company. In addition, effective advertising can retain consumer’s mind fresh about the image of a brand which develops the trace of the memory where consumers have to choose between two or more products. Moreover, it may change the product quality, create new, well-designed and elegant product and change consumers view towards the product. Lastly, by effective advertising program, company may save money and time as s...