The Fishbone Diagram Is A Cause & Effect Diagram?

The Fishbone Diagram (also called a Cause & Effect Diagram, or Ishikawa Diagram) is considered one of the 7 basic quality tools, and is often used as part of Lean-Kaizen workshops. A fishbone diagram that helps the assessing of the current state whilst assisting in getting to the root cause of a problem. This will help employees to identify solutions once a root cause is known. Fishbone diagram is also a good way to break a problem down in a structured way. “For every effect there is a root cause. Find and address the root cause rather than try to fix the effect, as there is no end to the latter.” A visual technique for identifying the potential causes of a problem in order to establish its root causes.
• Created by Kaoru Ishikawa in the 1960’s

By using this process you will build critical thinking and problem solving skills to help you broaden your understanding of identifying problems, determining root causes, brainstorming solutions, weighing alternatives and selecting timeframes for your solutions. Crafting implementation plans and thinking through your execution plan holistically will also be covered.
Step 1: Clarify the Problem
First you need to identify and clarify a problem. A problem is a gap between the current and ideal state, For example, the goal is 4 EOs per week per associate. Your team is performing at 2, so the gap is 2 EOs. In this case you would state the problem as “we are currently at 2 EOs per week per associate and we need to attain 4 EOs per week per associate.”
Step 2: Determine Root Cause/Concern
This step has multiple pieces to complete. Click on each item above, in order, and follow the directions given before moving on to Step 3.
Step 2a - Now that you have identified the problem, let’s brainstorm to determine the root cause. Next, brainstorm potential solutions to your problem statement. Go broad and think about a wide array of issues that can affect the problem. As you come up with them, write them along the “ribs.” Add more lines if