Surface Level Diversity Essay

Diversity is the state of having people who are different races or who have different cultures in a group or organization ( Merrian Webster, 2011 ). There are two levels of diversity surface level and deep level. Surface level diversity is basically what persons can see such as race and gender. On the other hand deep level diversity are traits that a person cannot see like personality and values. In today's world many persons with different ethnic background, personality, values and age make up the workplace.
In terms of the age bracket there are three categories persons belong to which are Gen Y (ages 18 to 29), Gen X (ages 30 to 47) and baby boomers (ages 48 to 65). With age differences, there are many obstacles that present itself when

Gen Xers, (ages 30 to 47 ) , are more likely to be sceptical and independent-minded. Gen Ys also known as Millennials (ages 18 to 29) like teamwork, feedback and technology. Baby Boomers complain Millennials are easily distracted and lack discipline, focus, and commitment. Millennials believe Boomers are sexist, defensive, insensitive, resistant to change, and lack creativity. Also, due to the different communication styles, values and expectations fuelled by technology and work patterns, can cause friction between members of an organization.
Employees can help bridge the gap between the three generations. The following are ways to help minimize friction between

Facilitate mentoring between different aged employees to encourage more cross-generational interaction. Generation Y would be able to learn from persons with years of knowledge and experience. Older employees should learn to be open to new perspectives offered by these younger employees.
2. Develop an open floor plan. With all employees working in an open atmosphere, it would foster teamwork. Also persons would be able to see how each person handles their task avoiding stereotyping.
3. When possible, tailor work processes to the preference of each worker. Persons from different age categories operate differently so adjust the work to suit the individual.
4. Deal with the Conflict- Managers have the responsibility to resolve any conflict between members within an organization. Have processes in place for employees to raise issues, voice perspectives and resolve conflict productively. Also let employees know how they affect the organization and their value
5. Conduct Diversity and Leadership training workshops. The training will allow younger employees to embrace the older employees’ needs, strengths and potential