Superviseer Supervisor

718 Words2 Pages

Oftentimes when being a supervisor, things seem much easier from the eyes of the supervisees. The supervisees do not understand that their supervisor is being monitor by upper management. Therefore, he or she is being supervised. Ten years of working as a customer service representative for a medical service. I had the opportunity to serve as both. Being the supervisee, I was very critical of my supervisor performance. This person had no sense of structure. He lack confidence in the employees. And, failed to motivate his team to meet the company desired monthly goal. Fortunately, he was removed from his position. Three years later, I became a supervisor at the same company. At first, I was that micromanager supervisor. I needed things on point …show more content…

By implementing these motivating techniques, the team became closer. The team did not feel pressure to meet the weekly and monthly goals. The quality of work from the team improved greatly. Each individual was more confident in sharing their experience with different client. Most important the change made it easier for the team members to ask much needed questions concerning tactics, concerns, and other job opportunities within the …show more content…

It is important to meet with each employees that is going to be under your supervision. The first meeting should be as a team as a semi-formal introduction, stating your up and coming role and responsibilities (Abudi, 2013). Also mention, if there will be any other meeting whether it is group or individual. If possible, it would be good for new supervisor to meet each person individually. During the meeting, discuss the role of the person, what is expected of he or she, what the employee think is their success within their role, what he or she need from their supervisor to improve their work experience and success, and what changes he or she would like to see. In addition, it is important to review the current processes and procedures in place within the department you are managing before you move ahead with any proposed changes (Abudi, 2013). Meeting with my peers beforehand, could have saved me a lot of time in bonding with my team. By taking the time to meet with your peers and get to know and build relationships with these individuals would give the new supervisor a new perspective above the job. He or she would gain understanding of challenges and how to overcome issues and situations. He or she would also learn the best practices to meet specific goals as well as develop strong working relationships with peers and allow access to a support

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