Safety in Aviation Organizations

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The intent of this research is to provide the reader with insight on how Crew Resource Management (CRM) improves safety in aviation organizations. This research will also present how CRM establishes a set of guidelines, behavioral norms, and standard operational practices that enables an organization to utilize all resources available to conduct safe and efficient flight operations. CRM encompasses a wide range of knowledge, skills and attitudes including communications, situational awareness, problem solving, aeronautical decision-making, information management, and teamwork (Royal Aeronautical Society, 1999). CRM is also a synergistic approach to managing flight operations, and allows crews to dynamically multi-task and prioritize work efforts in order to conduct their operations more efficiently and safely. Over the last three decades, the NTSB, NASA, the FAA, ICAO, the military, and the airline industry have created CRM programs, and extensively researched and tested new and innovative ways to incorporate CRM with cockpit automation. How Crew Resource Management Improves Safety in Aviation Organizations Through the years, as aircraft have become more complex, and numerous threats to aviation safety have been identified, a culture of unwavering professionalism and safety consciousness have become engrained into the ethical framework of aviation organizations. Since the initial establishment aviation operational and safety standards, multiple civilian and military aviation organizations have continuously contributed efforts towards looking for new and innovative ways to raise the bar on efficiency of flight operations and aviation safety through CRM. CRM is a vital tool to improving safety in aviation organizations and i... ... middle of paper ... ... (2001). Culture Error and Crew Resource Management. As found in Improving Teamwork in Organizations: Applications of Resource Management, Mahwah, New Jersey pg 328. Helmreich, R. L., Merritt, A. C. and Wilhelm J.A. (1999). The Evolution of Crew Resource Management Training in Commercial Aviation. As found in The International Journal of Aviation Psycology, 19-32. Lauber, J.K., Cooper, G.E., & White, M.D. (Eds.) (1980). "Resource management on the flightdeck," Proceedings of a NASA/Industry Workshop (NASA CP-2120). National Transportation Safety Board. (1979). Aircraft Accident Report: United Airlines, Inc., Douglas DC-8-54, N8082U, Portland, Oregon, December 28, 1978. NTSB, Washington D.C. Royal Aeronautical Society. (1999) Crew Resource Management London, England. Retrieved from: http://www.raes-hfg.com/reports/crm-now.htm

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