Reflection On Patient Centered Care

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During my clinical experience I provided knowledge, skills and attitudes that represented patient centered care. When applying QSEN knowledge, it is important to coordinate care around preferences and values of the infant’s family. In this case knowledge is “integrating understanding of multiple dimensions of patient-centered care: coordination and integration of care, information, communication, and education, involvement of family and friends, transition and continuity, and physical comfort and emotional support” (Institute of Medicine. Health professions education: A bridge to quality. Washington DC: National Academies Press; 2003). During this clinical situation it was important as the nurse to coordinate with the social worker and DCYF …show more content…

Health professions education: A bridge to quality. Washington DC: National Academies Press; 2003). The mother expressed to me that she wanted to keep her infants umbilical cord once it falls off. All day I had to be cautious of the infants cord and provide cord care. During a diaper change I noticed the cord had fallen off, the Nurse was about to dispose it. I communicated with the nurse that the mother had a preference to keep the cord for herself. To the mother her infants cord was valuable and it was my role to implement proper cord care and to keep it once it fell off. I then recognized an important QSEN attitude, which is to “respect and encourage individual expressions of patient values, preferences, and expressed needs” (Institute of Medicine. Health professions education: A bridge to quality. Washington DC: National Academies Press; 2003). The mother feels loss of control over her infant due to DCYF deciding the mother can’t have custody of her child. As the student nurse I had some respected the mother for continuing to visit her infant in the NICU and provide care as needed. She would come into the NICU and feed, change, and hold her baby. I realized it was discouraging for the mother to know she cant have custody of her infant, yet she was not going to stop taking care of the infant while remaining in the NICU until a home was provided for her child. The nurse, social worker, and I realized we needed to discuss with the mother why she continues to take care of her infant even though she can’t have custody. She explained that her living situation and financial income are the issues stopping DCYF from allowing her to have custody of her infant. Then the staff and I encouraged her to make some life changes to better her infant’s continuity of care. Some

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