Oral Communication Essay

700 Words3 Pages
When communicating with the public, it is very important that the message is well thought out and that it speaks to a wide audience. Communicating with a vast audience can be challenging, because the message must speak to the audience. Some of the challenges communicating with a diverse audience are age, economic level, education and occupation, needs and concerns of the audience, culture, and rapport (Lehman, DuFrene, & Walker, 2016). In this particular situation, the district manager of a movie theatre must address the media about a recent bed bug problem at the theatre. The message needs to be clear and concise and be received appropriately by the audience. I will discuss the appropriate communication plans for addressing the media regarding…show more content…
The district manager of the theatre needs to make a formal statement to the media addressing the situation that occurred. The channel that will be used is oral and nonverbal communication. The oral communication is considered the oral statement and the nonverbal communication would be considered body language. The level of communication is public and the medium is a statement to the media or press. The public level of communication refers to a statement that reaches out to the public and reaches many people with the same message (Lehman, et al., 2016). The district manager will speak on the theatres behalf and apologize to community for the inconvenience that this has caused. The theatre has received a number of complaints regarding a potential bed bug problem and at the current time we have closed the theatre for the safety of the public. We are currently looking into the problem and are having professionals investigate the issue. We are currently working with our patrons to resolve any issues this may have caused and we want to apologize to the community for the inconvenience. I want to assure the community that we will have this issue taken care correctly and quickly. We…show more content…
The message must be received and interpreted the same from people of a different gender, race or ethnicity, religion, age, or disability. Communication can become difficult when there are so many expectations to meet with a diverse audience. The key to building a message that is received by everyone is to build it from the audience’s perspective. Communicating to the community regarding a business can be terrifying, because if the message is not received well then they hold the fate of the business in their hands. A businesses number one friend when dealing with a community is philanthropy and honesty. A business that is honest and is willing to give back to the community is usually accepted even if there are faults. A business is bound to have a crisis at some point or another, and being able to communicate honestly and effectively with the community should help the long term survival of the

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