Nursing Reflective Essay

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As I reflect on 2016 I am pleased with the result and progress made. Each goal set for 2016 as it relates to the key result areas of the Teleservices operation was obtained or just marginally below achievement, while others overachieved. I continue to feel as though I have a fantastic group of dedicated, motivated and loyal team members. Each with individual areas of needed development, but all with the required attitude and passion needed for further development. Triton faced numerous new challenges this year, including, integrating other lines of business, streamlining leadership in Mansfield, sudden decline in call volume, in addition to the normal day to day challenges. I feel many of the above mentioned challenges, along with my increased

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