Julia Stewart Essay

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Recommended: Chapter 16: Motivating Employees

Julia Stewart is a good role model for how to generate employee engagement and motivate the employees in her company. Employees like to see manager involved and working alongside them in the day to day operations of the organization. Ms. Stewart engaged an employee by observing how well they made a taco and then telling the working next to him what a great job she did. She also engaged her top performers by discussing potential issues and working together to find resolutions. Ms. Stewart’s utilizes a technique called management by objectives (Kreitner & Kinicki, 2013). By utilizing management by objectives, employees can feel empowered to make decisions, set goals, and provide objective feedback. The idea is for employees to feel responsible for the organization by having a voice in the day-to-day production. Ms. Stewart felt that by investing her time in her employees, they …show more content…

Manager should not be afraid to invest time into their employees. In order to be an effective leader, managers should work to build meaningful relationships with their employees. A few ways a manger can motivate their employees is to be a trustworthy leader, create opportunities for advance, and being genuinely concerned about the happiness of one’s employees. When employees feel that their managers have their best interest in mind, they are more willing to work at their full potential (Llopis, 2012). For example, when Ms. Stewart stood in the kitchen at Taco Bell and asked, “Who did the walk-in here today?” Everyone was silent until someone confessed. Ms. Stewart praised him for what was done right and then offered suggestions on how the walk in could look even better the next time (Kreitner, Kinicki, 2013). She was creating an opportunity for improvement while still praising the employee for a job well done. After all, it feel good when the manager praises one’s work in front of their

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