Interpersonal Communication Levels

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Interpersonal Communications What is interpersonal communications? Interpersonal communications is the process by which people exchange information, feelings, and meaning through verbal and nonverbal messages. For any communication there must be 2 or more people involved. There are two ways for interpersonal communications like non-verbal and verbal. There are 4 components of the interpersonal communication process, and they are the sender, message, channel, and receiver. Nonverbal communications all intentional and unintentional messages, that are not spoken or written. The most common nonverbal communications is text messages, although it includes paralanguage, it omits because the three codes are easier to understand. Technical levels …show more content…

Formal communication can move vertically in an organization. Information is collected flows up to the top levels of management for review and decision making, while orders flow down from the top to the place where it will be implemented. Some of the examples of a formal level for the workplaces is office hours 9-5 with an hour break, arrive on time or early, and the boss sits at the head of the table. The advantages of formal communication is feedback, clarification, plans and policies, responsibility, control, and training and motivation. Upward communication involves flow of the communication from lower levels to upper levels in the business. Example of the upward communication is it involves minor communicating with the lower levels, lower levels with the middle levels, and middle levels with the higher levels. Downward communication flows from the head of establishments to the lower level of the business. For example, of the downward communication is for the top level managers to talk to the middle level managers, and then the middle level managers talk to the lower level …show more content…

Individuals understandably aim to achieve the best possible outcome for their position. The are 6 stages of negotiation, they are preparation, discussion, clarification of goals, negotiate towards a win-win outcome, agreement, and implementation of a course of action. The preparation stage is a decision needs to be taken as to when and where the meeting will be taken place to discuss the problem and who will be attending. Discussion is when the members of each side say their understanding of the situation. Clarifying goals is when interest and viewpoints of both side of the disagreement needs to be worked out. Negotiate towards a win-win outcome is when both sides feel like they gained something positive through the process of negotiation and both sides feel their point of view has been taking into consideration. Agreement can be accomplished once understanding both sides’ viewpoints and interests have been considered. Implementing a course of action is when a course of action can continue to carry on through the decision phrase, so there will not be any more

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