Travel agents facilitate customers to find out best possible travel arrangements. They recommend destinations and make arrangements for the hotel accommodations, car rentals, transportation, and tours for customers. Travelers may book tickets at their booking offices. Additionally, specialty travel groups and resorts use travel agents to endorse travel packages to their clients. Nature of Work Travel agents are expected to know about various destinations.
As such, not only the quality and quantity of... ... middle of paper ... ...hich represents the total currency value of all goods and services produced over a specific time period (Indexmundi.com, 2013). 4. Global Distribution System (GDS) – a network operated by a company that enables automated transactions between vendors and booking agents to provide services such as ticketing, hoteling and travelling information to end consumers (Buhalis, 2008). 5. Computerized Reservation System (CRS) – an electronic system used to store and retrieve information and conduct transactions related to travelling needs usually in travel agencies (Buhalis, 2008).
They were called outside sales agents and were linked to a travel company or a host agency, which provides each agent with marketing resources, technology access, training and education, supplier contracts, and accreditation courses. Home-based travel agents receive travel perks and discounts, and they also receive commission for travel sales, depending upon the clients they book tours, vacations, cruises, and other travel
Generally Travel agencies act as intermediaries between customers (Travelers) and the service suppliers such as Cruise Ships, Airlines, Accommodation Service Providers (Hotels, Motels, Hostels, Guesthouses, Home stays etc). Travel Agents are mainly create a link between the traveler and the travel service provider as an intermediary, hence they don’t possess any physical products for the traveler to choose but they do possess a lot of information about the products which would be provided to the traveler in order to make their travel plan
(CTH Diploma In Hotel Management, 2009, p. 216) Also, travel desk is another front office service Rizqun International Hotel provides. They take care of travel arrangements of guests such as air ticketing, sightseeing tours, airport ... ... middle of paper ... ...ry requirements by the Hotel Association of America. Discuss three main legal and statutory requirements. One of the main legal and statutory requirements is The Hotel Proprietors Act 1956. “A hotel defined as an “inn” has an obligation to accept bona fide travellers who appear able and willing to pay a reasonable sum for the services and facilities provided, and who are in a fit state to be received.” Another requirements is the Sex Discrimination Act 1975.
For the purposes of the present study, a guidebook is defined as any literature that provides destination information for visitors, include any form of travel guide. A guidebook can be seen as a tool to make independent tourists feel to find advice and information worth knowing about places, attractions, accommodation, transport, eating out, etc (Bender, Gidlow, and Fisher, 2013). In this research, tourist will have an idea on how they can improve their experience at a destination, the most recent travel guides that can be extremely valuable to them when voyaging and a few recommendations on how these versatile travel guides can help them further in their travel. BACKGROUND OF THE STUDY The proponents of the study in undertaking this research
It says the tourism comprises of 'the activities of persons travelli... ... middle of paper ... ...ourism has an influence on most areas of society, employment, environment, health, economic stability and quality of life. Therefore it is the concern of governments, the public sector, is to ensure the negative consequences is minimized. At the 1968 UN Conference on International Travel and Tourism it was made clear the government intervention and management is required for the smooth running tourist activities between countries. In New Zealand the biggest participants in creating the creating the tourism product are from the private sector, that is individual operators like airlines, accommodation chains, attractions and tour operators. These sectors have their own organizations.
In 1998, Williams described the objectives of tourism planning such as structural planning of the business districts to facilitate conveniences for tourists, planning ahead about the aspects affecting tourism such as transportation, human resource etc., planning for conserving the heritage sites and tourist attraction for the benefit of local residents, and redistributing benefits of the tourism. He further adds that tourism planning is the attempt made to equate the demand for and supply of tourism services. Tourism planning is a political process, which may face the problem of coordination because it operates on different scales such
Supply Chains Let's begin by understanding what exactly a supply chain is and what it does for a company. A supply chain, or supply network as it is sometimes called, is a coordinated system of people, activities, information, organizations and resources involved in moving a product or service in a physical or virtual manner from the supplier to the customer (Wikipedia, 2007). Supply chains transform raw materials and components into a finished product that is delivered to the end customer. In this case, the travel agency must be able to connect the airline, hotel, car rental, cruise lines and event tickets to the customer wishing to take a trip to a particular location and meet their individual wants and needs for that trip. Brick and Mortar Agencies Travel agencies began years ago by opening brick and mortar locations throughout the United States.
So tour operator is like a link in a chain between companies that provide services to the tourists and the final customers. Also they provide to customers with advice about where to travel as well as the best means of reaching such destinations. If customers already know where they want to travel to, tour operators may suggest an escorted tour or can help to devise a complex perfect journey, which will allows -arrangements for holidaymakers run as smoothly and enjoyably as possible from beginning to end, as well as providing them with