Hrm 531 Week 4 Business Communication

Communication, by way of the business letter, are regarded as highly effective and formal documents and serve in a variety of ways, such as solicitations of a product, introductions of a new business, and recommending a prospective employee to a company. Business letters consist of a structured format that contain the business contact information, a salutation, an information line stating the intent of the letter, the body of the letter, a conclusion and, lastly, a signature line, all which are normally contained within one or two pages (McLean, 2010, pg 335-338). Like all other types of business documents, proofreading is essential to verify the letter is free of grammar, spelling and punctuation errors, with all the information in the letter being direct and clear, free of any ambiguity.

These letters were issued in the event where phone calls were not returned and the previous three monthly payments had not been paid. The purpose of the letters were to solicit contact with the homeowner so that a payment plan could be initiated, thereby alleviating the needs to file a lien against the homeowner’s property. The letters contained all the elements above, plus the letters “Encl.”, which were the abbreviation used for “Enclosure”, typed two lines below my typed company title. The enclosure consisted of a copy of the homeowner’s account