Four Kinds Of Benchmarking In The Healthcare Industry

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Benchmarking is the process of establishing a standard of excellence and comparing an organization function or activity, a product, or an enterprise as a whole with that standard. Healthcare institutions may use benchmarking to reduce expenses and at the same time improve product and service quality. Benchmarking in the healthcare industry is a quality management issue that is a continuous process by which an organization can measure and compare its own processes with those of organizations that are leaders in a particular area. Benchmarking should be viewed as a part of quality management programs, not as a replacement. There are four kinds of benchmarking: internal, competitive, functional and generic. With internal benchmarking,

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