Evaluation of a Leader

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Proper evaluation of a leader starts with understanding how leadership and a leader are defined. Rue and Byars (2010) state, “leadership is the ability to influence people to willingly follow one’s guidance or adhere to one’s decisions” (p. 255). Rue and Byars (2010) determine a leader as someone who, “obtains followers and influences them in setting and achieving objectives” (p. 255). These two definitions pointed in the direction of evaluating someone who is influential and trustworthy. The two characteristic brought to mind the administrative director of the laboratory at Banner Thunderbird Medical Center. The director has over forty years of experience in the medical field along with thirty years in leadership. This leader was selected for evaluation because of the growth process that has been witnessed over the last nineteen years of her career. On a daily basis this leader is responsible for ensuring the needs of the customer are being met through the actions of the staff. To be more succinct, she has to ensure the managers and supervisors have support and direction by setting clear expectations (Rue & Byars, 2010). She professionally represents the laboratory within the healthcare system. She rounds on patients and staff and encourages employee engagement to meet the needs of the customer by demonstrating enthusiasm in her interactions (Rue & Byars, 2010). Her role is to ensure everyone is able to perform their specific job functions and help remove roadblocks when they occur. Direct reports include the general laboratory manager, the processing and receiving manager, quality specialist and procurement coordinator. The general laboratory manager is responsible for the technical areas where testing... ... middle of paper ... ...She has the ability to recognize and utilize the talent around her, and is able to admit mistakes and learn from them. She demonstrates the desire to learn on a daily basis and earned her master’s degree late in her career. She remains relevant within her skill set which continues to keep her credible to those around her (Covey, 2006). A final thought from Covey (2006) says it all about the director and the passion she displays on a daily basis, “In everybody’s life , at some time, our inner fire goes out. It is then burst into flame by an encounter with another human being. We should all be thankful for those people who rekindle the inner spirit” (p. 322). Works Cited Covey, S. (2006). The speed of trust. New York, NY: Simon and Schuster, Inc. Rue, L., Byars, L. (2010). Supervision: Key link to productivity. (10th ed.). New York, NY: McGraw-Hill/Irwin
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