Disadvantages Of Electronic Communication

1360 Words3 Pages

It is important to present information clearly, concisely, and professionally in all forms of electronic communication. While the lack of face to face communication can be a benefit to some, it can be a detriment to others if they do not fully understand the etiquette of business e-mail. Misunderstood e-mails can result in a loss of business relationships, a bad reputation, and a possible loss of profits. Electronic communications are becoming more and more prevalent in business today. Because it is quick and efficient, businesses are using e-mail and texting more frequently for internal communications, and social media for external communications and marketing, more than ever before. In her article Who sets the e-mail style (2002), Naomi S. Baron stated that in the year 2000, 49% of adults with internet access sent e-mail messages on an average day (p.409). This is sure to grow as the number of internet users increases. Is e-mail the best way of communicating in today’s business world? It can be, if messages are well thought out beforehand and some easy rules are followed. In an article for Psychologytoday.com titled Don’t type at me …show more content…

You can lose your career over e-mail” (p. 64). These are powerful words and perhaps we haven’t thought of the impact that a poorly written message may have. Because of the quick nature of electronic communication, we have a tendency to consider it less serious than we should. We tend to hit send much too quickly, especially when we are feeling emotions like anger, joy, and excitement. Offending a reader can have different repercussions: loss of revenue, loss of relationships, bad reputation, and loss of employment. All of these can be hard to overcome, if not impossible. Once a relationship has been lost, it can often not be

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