LISTENING:
Definition:
Effective listening skills are the ability to actively understand information provided by the speaker, and display interest in the topic discussed. It can also include providing the speaker with feedback, such as the asking of pertinent questions, so the speaker knows the message is being understood.
Example of how the skill could be useful in business:
Listening is key to effective working relationships among employees and between management and staff. Listening skills also impact a company’s interaction with customers and other businesses. Listening enables you to acquire facts so that you can make decisions that benefit
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These actions can include proper interview behavior, controlling nervousness or asking intelligent questions.
Example of how the skill could be useful in business:
A key skill for interviewers is to be able to build rapport swiftly and help candidates feel relaxed. When you meet the candidates make eye contact, offer a handshake and smile at them. Understand that they are probably feeling quite nervous.
web site: https://www.udemy.com/find-a-job-interview-skills-training-course/
PERSUASION:
Definition:
PERSUASION: Is the action or process of persuading someone to do or believe something. Its the act of influencing someone to do something or to change their mind. Being of a certain persuasion or belief, means you already have your mind made up. Persuasion is an umbrella term of influence.
Example of how the skill could be useful in
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which is used as a basis for improvement. Process in which the effect or output of an action is returned (fed-back) to modify the next action. feedback is the information sent to an entity (individual or a group) about its prior behavior so that the entity may adjust its current and future behavior to achieve the desired result. Feedback is just another word for effective listening. Feedback is a way to keep learning.
Example of how the skill could be useful in business:
Feedback is essential to the working and survival of any business. Giving constructive feedback to employees helps them to improve in there work force, making them achieve the set out goals of the organisation. You use feedback to overcome negativity. Feedback is essential to develop performance.
web site:
As expressed in the previous chapter, there is no clear and concise definition as to what exactly is and is not persuasion. Therefore, persuasion has several names and meanings making it difficult to define this complex topic. In this chapter, the author examines some of the reasons as to why defining this phenomenon is such a hassle. To do this, the author first describes two important factors that clarify the source of differences among definitions of persuasion, which are the ideas of pure versus borderline persuasion. Following these characteristics, the author presents five other controversial factors that also contribute to the differences among definitions of persuasion.
Feedback is an excellent tool to provide employees with information and guidance. Feedback consists of two-way communication. Employee feedback provides managers with clues regarding how they are hindering or aiding their subordinates ' work performance. Supervisory feedback should inform, enlighten, and suggest improvements to employees regarding their performance. Feedback increases self-awareness. Proverbs 19:20 states “Hear counsel, receive instruction, and accept correction, that you may be wise in the time to come.” If presented correctly, feedback is not positive or negative. It is just data to make someone aware of the impact of his/her skills and behaviors on
Persuasion is the business creating thoughts, actions or feelings about something to achieve a particular outcome. (G.Magee, 2014) There are many types of persuasion, and many means of persuading others. Choosing the appropriate method of persuasion can have a large impact on the effectiveness of persuasion.
Persuasion is the concept of changing someone’s mind or supporting a certain value, belief, or behavior.
Persuasion is a process by which the persuader, through communication, gains the approval or support for the topic (Let's Compare Motivate and Persuade, 2013). The arguments to motivate this change in thinking comes through careful use of rhetoric, but one must also be able to define the six principles of persuasion in social psychology: “Reciprocity, Scarcity, Authority, Commitment and Consistency, Consensus, and Liking” (McLean, 2010, p. 521) and be able to recognize them as they are taking place. Then, one must carefully apply these concepts in order to find the means to effectively facilitate persuasion (p. 518).
Persuasion is a commonly used communication technique that allows us to socially influence a certain topic positively or negatively. Its purpose is to help affirm or nullify an idea, belief or attitude. Sometimes the exact topic is very detectable in communication such as during debates but other times it displayed a little more subtly. Persuasion is more than just verbally speaking. Non-verbal communication such as body language, tone and pitch of the voice can also add to the affirmation of the topic. The setting and location also help encourage the acceptance of what is being persuaded.
In Feedback as a gift, Friedrich discusses his points on how feedback should be viewed. The author describes feedback as a gift and if we view it that way it would change our mindsets when receiving it. On another note the article by Stone and Heen, Difficult conversations 2.0: Thanks for the feedback, the main focus is on the benefits we receive from accepting feedback and becoming a skillful receiver. The author also discusses why we as humans reject feedback calling these reactions triggers. In Max Performance Feedback, Sadri and Seto discuss the three different types of feedback. Each articles content is crucial to one’s professional development.
Persuasion is simply “The act of causing people to do or believe something.” Persuading someone can be achieved with the three most common rhetorical appeals which are: logos, pathos and ethos.
Every day in our life's we are persuaded to make choices. Persuasion is a very
Listening and understanding what others communicate to us is the communication process needed for interpersonal effectiveness. If you listen well, you will understand the meaning of the message. If you are unfocused, you will not know most of what the other person is saying. However, there is a range of listening skills that can be learned to develop the communication effectiveness. Firstly, encouraging listening points to the listener that is willing to do more than listen. Usually it provides feedback that supports speakers to say more. Fur...
Listening is an aspect of communication that vital the building of understanding and of a relationship between individuals. Listening can be an active
Feedback is a type of communication that we give or get. Sometimes, feedback is called "criticism," but this seriously limits its meaning.
In all aspects in life effective listening plays an important role in our lives, both professionally and personally. As many of know from experience listening is never easy in fact it can be difficult to understand what is being said by the speaker. Because of laps in attention we tend to misunderstand some of the messages that are being relayed to us or disregard them altogether. Effective listening is important for receiving the correct feedback from those you’re speaking with and requires a focus that should be central to what is being said or what topic is being discussed.
In this paper, I will be primarily focusing on the importance of feedback in learning. Practise is important to achieve goals but it cannot act alone, in order for a student to accomplish his/her goals he/she needs to practise; while practising it is important to receive feedback. By the end of this paper, I will try to prove why “Feedback is so important in learning”?
Listening is one of the most powerful tools of communication and is a process that is used to receive, convey a meaning, and respond to both verbal and nonverbal messages. It is what we choose to do and it requires more work than speaking. Oftentimes, people simply misunderstand the difference between listening and hearing. Hearing is a passive process that takes in sounds and noises and listening is what you choose to do. This selective process includes 5 phases that can be acquired for us to become effective listeners in the future. The 5 phases are attending, understanding, remembering, critically evaluating (listening), and responding. Once the 5 different areas are understood, we will become aware of what needs to change and how we can change them. This will also allow us to improve our listening skills in the workplace, school, at home, etc.