Cross Functional Teams

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Cross-functional Teams If a team member gets hurt in a car accident or begins their planned vacation, can the team still meet its’ goals and objectives or is there trouble looming ahead? A Team who develops into a cross-functional team, a group of people with different functional expertise working towards the same goal, does not have to worry about situations like these. Cross-functional teams have learned the concepts and have taken the necessary steps to allow their team to be successful even when situations like these arise. Teams who want to transform into cross-functional teams need to be willing to make sacrifices, share knowledge, and put forth more effort than what their job normally requires. They will need to use open team communication to generate the goals, the objectives, and the requirements that is expected of their team. In addition, they should have the willingness to create processes, rearrange existing processes, and implement new tools to help them achieve workstations in which any of their team members can produce the desired results. Teams who possess team members who are willing to share information and put forth additional effort, have a clear understanding of the requirements of their team, and possess team members who use forethought to create and improve existing processes can effectively generate and model a successful cross-functional working team. People who have worked in a team environment have surely heard another team member’s viewpoints and more than likely, their negative comments relating to the team, a team member, or the team atmosphere. Comments such as “That’s not my job.”, “I don’t get paid to do that.”, “It’s not my fault, they’re not doing their job.”, “Well fine, I was just trying to help!” , and many others have been said and are heard often in team environments. Moreover, negative comments such as these are detrimental to the team environment and create a negative working atmosphere. In environments like these, developing a cross-functional team will be very hard to develop and will take a lot of time to be successful. With that said, one of the first steps to changing a negative team environment and creating a cross-functional team is by making a positive and fun working environment which will reduce the pressures felt by the team. There are many tools available that can produce these types of results. Schlage Lock, a manufacturer of door locks, has implemented and uses the “fish” philosophy.

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