3.0 Communication in Business
According to a survey done by CPA Horizons (Douglas, et al., 2014) among the accounting professionals, it showed that communication skills had the mean score of 6.48 out of 7. This has confirmed the importance of communication skills in accounting and other fields as well. Thus, all business professionals are required to equip an appropriate communication in order to accomplish their climax in business fields (Nistorescu, 2012).
3.1 Role of Communication
Communication in business is substantial in contribution of a successful business or professional career. Additionally, language in business has to be precise and specific, clear, coherent and concise. The words used are generally emotionless, as business is rational …show more content…
As in business organizations, a number of sources have reported that to achieve career success and organizational success, communication skills are a significant contributor (Du-Babcock, 2006; Roebuck, 2001; Certo 2000; Dilenshcneider, 1992; Rushkoff, 1999, cited in Conrad and Newberry, 2011). Moreover, businesses’ awareness of the need in using these skills has increase due to the intense global competition in order to increase productivity, profitability and organizational relationships (Conrad and Newberry, …show more content…
Additionally, The National Commission’s study (2004 cited in Conrad and Newberry, 2011) reported that a vast majority of firms when considering hiring or promoting, the writing skills of recent graduates were generally considered unsatisfactory. Thus, to achieve a successful career, employees have to concentrate in their development in communication skills.
However, regarding other primary communication skill, oral communication was one of the top three capability needed to succeed in a managerial position (Maes, Weldy and Iceogle, 1997 cited in Conrad and Newberry, 2011). Based on a study by Brink and Costigan (2015), it showed that 76% of schools agreed that presenting is most significant oral communication skills in workplace as presenting skill is highly valued in business field. It is highly needed to present their ideas clearly in order to attract and convince their targeted groups to invest in their plans or programs. Moreover, excellent presenting skill is needed in speeches to convey important messages to the employers or clients. Thus, writing skill and oral skill are both essential in personal career in order to succeed in
When I have great communication skill, I will be easier to get along with everyone in the company. Communication skills can help you to do teamwork more efficiency, give me the ability to convince business partners. This skill will help you a lot to grow and move up inside company. Related to lawyers and doctors, accounting does not involve much reading, writing and communication skills. However, according to the reports, “A high percentage of accounting firms report poor writing skill as a major reason for job termination.” (Why Good Writing Skills are Important for Success in the Accounting Profession) Accountants lost the jobs if his or her writing skill is poor. One of the most requirements for accountant is ability to read and write well, especially in the Certified Public Accountant (CPA). Moreover, communication skills are important to get a job. “Accountants need communication skills to get a good job and keep that job after they are hired.” (Why Good Writing Skills are Important for Success in the Accounting Profession) “Communication skills are very important. If you can’t communicate information effectively, then the information never gets out there: It’s lost.” (Why Good Writing Skills are Important for Success in the Accounting Profession) the quote said if we cannot express our thought to other people like our boss at the right time, the information we have may become useless. According to Thuy, she also agrees that communication skill is the most important in her job. She uses the skill to deal with her b boss and her employee in every day to day
Twenty years ago, the typical college graduate looked forward to a 9 to 5 job with a detailed job description. The outlook to the future was to have a long history with the same employer with a pension waiting upon retirement. Today, business and industry are downsizing and reorganizing. Businesses are trying to increase productivity while decreasing costs. In today’s world, it is vital that the future workforce have good communication skills along with technical knowledge in career performance.
To be successful as a manager or business, one must possess, among many other skills, excellent communication skills. Whether it's planning, organizing, leading, or controlling, just about anything a manager does requires a form of communication. Let's explore a few of the communication skills today's managers need. To keep informed of the latest changes and developments in their field, managers must read various trade magazines as well as write letters as part of the formal business communication. Often managers find themselves in meetings, where they can use good listening skills during a presentation as well as watch the body language of the attending people while giving a presentation. As a direct result of the information explosion and the Internet, managers today also communicate heavily using electronic communication. Some managers spend up to 40% of their time every day communicating by e-mail.
There are many reasons and justifications for effective communication, but these can best be described by singling out a few common points that will enlighten us to the need for this higher communicative education. According to Office Team 2000, a leading staffing service, while intellectual challenges and opportunities will motivate workers, such skills as writing and speaking well, the display of proper etiquette, and listening attentively will probably determine their career success. HR Focus Magazine (1999) performed a survey which revealed that workers will have to learn to communicate more effectively and articulately. Through technological advancements, their people skills will be showcased and tested, and those workers lacking in these areas will have their shortcomings exposed. Likewise, it is mentioned that pervasiveness of both audio and video teleconferencing will also reveal the caliber of one’s verbal strengths.
Communication plays a vital role in the working of any business. Organizations have to communicate to carry out their business activities. Organizations cannot meet their goals unless they have effective communication. In any business activity manager is a key player and the triumph of any organization depends on the relationship between manager and his subordinates. Communication is a ribbon, which binds the management and its official together. It is very obligatory for the success and excellent performance of any organization.
Being able to communicate efficiently is the main life skill. Communication is merely a function of transferring information from one place to another. How good this information be able to send and taken is a measure of how well our communication skills are. Nowadays, 89% of world's professionals believe that communicating with clearness immediately influence their career and business.
One’s career, school life, and even socializing are affected by communication. If you do not know how to communicate, you probably do not have many friends. Communication has been used since the days of the cavemen. When the cavemen learned to communicate they greatly increased their hunting potential. When they learned to communicate on the hunt and before the hunt, they caught much more game then when they were just randomly running after the animals with spears. In school, if teachers and students could not communicate well, how would anything ever get done? In a business, communication is the most important ingredient. Working at a corporation at a higher level, you deal with hundreds of important emails, meetings, phone calls, and other forms of communicating with your co-workers.
Communication skills are one of the most important management skills, needed for success and progress of any manager in the world. Manager who has excellent communication skills can effectively and successfully represent the company in front of outside audience and major stakeholders. Manager who has good communication skills can easily interact with other colleagues, senior management and other executives of the organization.
Good communication skills are crucial in a work setting. A perfect example of this is during the interview process. Employers get a first look at this early on and can determine the level of communication skills an individual has based on this interaction. Good communication will make a potential employee stand out amongst other potential applicants. This skill can help to make work effective and efficient, build solid work relationships, and prevent any confusion or misinterpretation. An employee with good communication skills will also be able to...
The first skill for managers to understand and practice is communications, because it is the foundation for all actions in the workplace and it allows the supervisor or manager an opportunity to build relationships with the overall workgroup without alienating anyone in the work environment (Roper, 2005). As a manager it is very important to be able to communicate effectively. As Robert Kent, former dean of Harvard Business School has said, “In business, communication is everything” (Blalock, 2005). The Wisconsin Business School Alumni Association recently reported that managers spend 75 percent to 80 percent of their time communicating (Blalock, 2005). Communication skills are critical for success in an organization. Successful managers communicate to where their targeted audience understands (Froschheiser, 2010). Managers need to give positive and negative feedback to their employees to let them know their strengths and weaknesses and where they n...
Communication is one of the most important factors in our lives. It dictates the relationships formed with the individuals in personal and professional lives. Effective communication provides a foundation for trust and respect to grow. It also helps better understand a person and the context of the conversation. Individuals often believe that their communication skills are much better than what they actually are. Communication appears effortless; however, much of what two people discuss gets misunderstood, thus leading to conflicts and distress. To communicate effectively, one must understand the emotion behind the information being said. Knowing how to communicate effectively can improve relationships one has at home, work and in social affairs. Understanding communication skills such as; listening, non-verbal communication and managing stress can help better the relationships one has with others.
Communication is the process of transmitting information and meaning. It is important for managers to develop their communication skills, because it is one major skills needed by managers. The management roles, which are interpersonal, informational, and decisional and the management functions, which are planning, organizing, leading, and controlling all require communication.
Being able to communicate effectively in a professional manner is vital in most, if not all, career paths. This statement brings up some important questions. Do potential employers really care about an applicant’s communication skills? How will I use communication skills in my own career? How has college improved my own professional communication skills? Understanding how to communicate in a professional manner can help people in their careers and I feel improving my own communication skills will benefit me now and in the future.
The study of Sherwyn P. Morrealle, Michael M. Osborn and Judy C. Pearson, Why Communication is Important: A Rationale for the Centrality of the Study of Communication, 2007 states that Communication skills are required in most occupation and employers identify communication as one of the basic competencies every graduate should have, asserting that the ability to communicate is valuable for obtaining employment and maintaining successful job performance. The communication skills essential in the workplace include basic oral and writing skills, and the ability to communicate in work groups and teams with persons of diverse background, and when engaged in problem solving and conflict management. Oral communication competence can contribute to