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Employee engagement literature review
Employee engagement literature review
Employee engagement literature review
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The researcher recommends that CHRC management monitor current operations to determine any issues that may affect morale in the future. Many organizations make changes that result in positive improvements and introduce innovation within the organization, but management forgets to monitor the operations to see if additional changes are warranted in the future. It is important to realize that people, policies, and plans change frequently, so organizations must be poised to make the right decisions that improve operations and productivity. An article in the Journal of Public Administration Research & Theory states that effective management innovation occurs when stakeholders (employees, clients, or customers) actually accept and use the innovation routinely (Walker, Damanpour, & Devece, 2011, p. 369). As a result, organizations that do not experience innovation in performance management is due to the strategic objectives not successfully being implemented by management. Therefore, organizations that develop successful performance management systems must evaluate the current level of performance, and then use management innovation to establish new performance goals for the future (Walker, Damanpour, & Devece, 2011, p. 372). CHRC should work through its board of commissioners and executive director to monitor the operations of the organization each quarter. This will ensure that the organization develops an intentional method of evaluating how well things are going for the organization, employees, and residents.
The researcher believes that an employee performance plan that outlines job responsibilities, objectives, training, and incentives should be developed at CHRC.
This plan establishes clear objectives and expectation f...
... middle of paper ...
..., N., & Sambamurthy, V. V. (2011). HOW INFORMATION MANAGEMENT CAPABILITY INFLUENCES FIRM PERFORMANCE. MIS Quarterly, 35(1), 137-A15. Retrieved from EBSCOhost.
Moynihan, D. P., & Pandey, S. K. (2010). The Big Question for Performance Management: Why Do Managers Use Performance Information?. Journal of Public Administration Research & Theory, 20(4), 849-866. doi:10.1093/jopart/muq004
Walker, R. M., Damanpour, F., & Devece, C. A. (2011). Management Innovation and Organizational Performance: The Mediating Effect of Performance Management. Journal of Public Administration Research & Theory, 21(2), 367-386. Retrieved from EBSCOhost.
Yeung, A. L., Lai, K., & Yee, R. Y. (2007). Organizational learning, innovativeness, and organizational performance: a qualitative investigation. International Journal of Production Research, 45(11), 2459-2477. doi:10.1080/00207540601020460
Tapinos, E., Dyson, R.G. & Meadows, M. (2005). The impact of performance measurement in strategic planning. International Journal of Productivity and Performance Management, 54(5/6), 370-384.
‘If you can’t measure it, you can’t management it’, [Dan vesset and Brian, M. 2009]. Performance management is concerned with the measurement of results and with studying progress to achieving objectives base on the results. Managing performance can tell you what you’re doing well in, and also reveal areas where you need to make adjustments. Measuring performance tells you how far you’ve gone achieving your ultimate
Innovation is what gives an organization the competitive advantage the business will need to be successful in the market. Innovations are ideas that can impact the strategy, process, products and services that an organization has to offer to its customers. Three organizations that have an enormous impact on innovation are United Parcel Service (UPS), Hewlett-Packard and The Coca-Cola Company.
Bacal, Robert. Manager's Guide to Performance Management. 2nd ed. Vol. 1. New York: McGraw-Hill, 2012. Print.
Performance management is a management tool used to value, monitor and measure a company’s strategies that ensure the efficiency and effectiveness of its product delivery. This management tool does not focus on the organisation and on its employees as well as stakeholders. It is a continuous process that entails that managers make sure that organisational and employee values are corresponding (Aguinis, 2005,p.1/2-1/5). Performance Management brings about the competencies in the employees, increases self-esteem by giving feedback to employees, there is a low number of lawsuits because it helps understand the company better (eThekwini Municipality, 2008,p.10-11). According to Pride, Hughes and Kapoor (2011, p.288) performance management creates motivation for employees; one theory of motivation is of Expectancy, which stipulates that employees satisfaction is driven by expectations of what an organisation will offer in return.
Juran, J. M. (1995). Managerial breakthrough: the classic book of improving management performance. New York: McGraw-Hill. (Original work published 1964)
The execution and success of any plan, strategy or thought either at an organizational or single individual level depends completely on the level of creativity and innovation involved in the implementation process. The terms innovation and creativity have been incorrectly used interchangeably for a long time because most people lack awareness of their exact meanings, which to confusion in their use. Organizations or individuals that use innovative ideas rather than imitating the actions and strategies of others usually stand out from the rest and remain competitive because they are able to produce unique and quality brands, services and applications, which their competitors can only imagine. Combined with invention, creativity and innovation
Performance management is a great tool for both the employee as well as the organization. For the employee, it gives the employee a clear picture of his areas of improvement and helps him improve and grow. From the organization’s perspective, it lets them understand the potential they have in their employees and how to realize them. It helps them to analyze who are worthy of being held onto and whom to let go so that the organization grows. In all, an effective tool, if used in the correct manner by all the parties involved.
Jules, P, & Holzer ,M. (2001). Promoting the Utilization of PerformanceMeasures in Public Organizations: An Empirical Study of Factors Affecting Adoption and Implementation. Public Administration Review, 61 (6): 693 – 708.
Innovation, every organization wants it, but most cannot grasp proper change. In fact, more than two thirds of innovative efforts fail. Look at corporate giants like Kodak, Blockbuster, Motorola, Toys “R” Us and Yahoo. Every one of those companies where paramount, dominating their market and somehow they all lost their edge. Why? Because of disruptive internal culture.
1997). By reviewing the literature on learning and innovation, we try to answer the following
Information Power of Non-Financial Performance Measures. International Journal of Business Management & Economic Research. Vol. 4 Issue 6, p823-828. 6p.
Performance management is a process that guarantees an organisation and all of its available resources are working collectively and effectively towards achieving the organisation’s mission or goal. Performance management affords an understanding of what drives an individuals, and even organisations, performance at all levels. An understanding of performance management allows for the identification and minimisation of unproductive areas of an organisation, as well as an ability to predict future performance. It is a powerful tool that can be used by managers at all levels of an organisation to help improve a company’s productivity.
Open innovation opens the doors for a vast array of ideas and suggestions that can help an organization succeed in being innovative. This will allow the organization to hold a competitive advantage when compared to their competition. Organizations who understand the importance of managing technological innovation will have an easier time succeeding than those organizations who feel they are safe and put innovation on the back burner. Managing technological innovation is essential in this day and age, where technology is advancing at a faster than
Gagne, K. (2002). Using performance management to support an organization's strategic business plan. Employment Relations Today, 28(4), 53-59. Online learning, and teaching in higher education [ebrary Reader version] Retrieved from http//.site.ebrary.com/lib/ashford/Doc?id=108932710