Business Structures

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Organizational roles and structures are important for hotels and lodges to function efficiently. “The purpose of these structures is to coordinate, communicate, and control individual actions to support the strategy, and to facilitate workflow, permit management control, and create doable jobs” (Enz, 2010). There are many dimensions of organizational structures from hierarchy of authority, degree of centralization, complexity, specialization, formalization and professionalism that needs to be decided upon of being necessary for organizations to operate at best performance. Basic-level structures include functional, project matrix and geographic/customer levels.

Simple Management Structures is also known as owner/manager structure. Simple management structure is when “the owner is the top manager, and the business is runs a sole proprietorship while the owner makes all important decisions and directs the efforts to all employees” (Enz, 2010). This works great for small businesses. Once business expands hierarchy develops between departments. A popular ski resort such as the Wait Till Monday Lodge in central Colorado that has 50 employees needs to have an organizational system of hierarchy to run smoother. Jose the owner has always believed in a “do-the-right-thing” mentality but overtime the teams’ productivity has declines and new structure is necessary to continue the success of the popular ski resort.

Functional business structure is most commonly used to organize a company by putting employees into departments or groups based on their knowledge and job experience. “Functional structure is oriented towards internal efficiency and encourages teamwork and coordination of activities within individual departments or uni...

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... “Functional structure can create divisions between departments if a conflict develops between departments” (Lorette, 2011). All 50 employees would have structure and job duties specified to be taken care of within the functional structure. That will allow the employees to be the most efficient. The employees that still have the “do-the-right-thing” attitude will shine above the rest and become the most valuable employees. Compensation and rewards could be a way to recognize those employees.

Works Cited

Enz, C. (2010). Hospitality Strategic Management. In C. Enz, Hospitality Strategic Management (pp. 303, 305, 311,312,314). Hoboken: John Wiley & Sons.

Lorette, K. (2011). Organizational Structure Types in Companies. Retrieved April 28, 2011, from www.smallbusiness.chron.com: http://smallbusiness.chron.com/organizational-structure-types-companies-2791.html

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