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Importance of effective communication in an organisation
Importance of effective communication in an organisation
Importance of communication in health sectors
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Through this process I have found how important it is to be able to communicate efficiently in the workplace. Communication is defined as a "two-way process of reaching mutual understanding, in which participants not only exchange (encode-decode) information, news, ideas and feelings but also create and share meaning. In general, communication is a means of connecting people or places (Business Dictopnary.com, n.d.)." Communication is the most important factor in any place of business. A company cannot be successful without a means of communication with one another. Communication comes in many different forms. Not only do you communicate by speaking but there is also non-verbal and written communication. In the workplace you need to know how …show more content…
Everyone needs to be able to talk and listen, write, and even have professional body language during work hours. Without those things in a medical setting, lives could potentially be at risk. There is nothing more important than the job that is presented to you, but it is also important to make sure your communication skills to do no impact your employment in a negative …show more content…
I know that while at work, the job needs to be your number one task. In the medical field communication is the most vital thing in the workplace because there are patients involved as is their life. Nothing should be able to jeopardize that, especially a communication error. Since technology is continually updating mistakes are not found as often. Although technology helps us tremendously, it has the negative affect of allowing us to slack off on reaching our potential of communicating efficiently and effectively with others. To make a company successful each employee needs to focus and learn to speak professionally and actually listen not just
(2014, p. 14) due to poor communication it is one of the major problems in the medical field. This is a concern that has raised within the people working in the hospital and the common people. Poor communication has been shown an increase in death in hospitals. However, the common issue is delayed communication, which may lead to the lack of safety provided to the patients. In addition, Dekker (2016, p.44) states that the main problem in the communication systems in hospitals is among physicians. This is due to the ego among the professional people, this leads to the lack of care of the patients. This lack of communication blocks the advancement of the
In order to be able to communicate effectively, one must first understand that communication is not just speaking verbally. Communication consists of a variety of process in order to convey information from one person to another. Matsumoto & Juang state that
Being able to communicate effectively with other health care providers does more than simply enhance the pleasantries that occur while at work, it can also protect patients from imminent danger.
Over the last six years, I have really looked up to my clinic director, or the “big boss.” It didn’t take too long after I started working to realize that I wanted to be in her position one day. She is the best example of using interpersonal communication in the workplace. “Health communication encompasses the study and use of communication strategies to inform and influence individual and community decisions that enhance health” (Healthy People). There are many forms of communication strategies that one can use in a healthcare environment when dealing with different challenges and also in gaining skills. Healthcare is much more than being a caretaker and/or a caregiver. Aside from the all the doctors, nurses, and medical staff, there are receptionists, medical records, finance, coders, and various other administrative roles throughout a healthcare organi...
Communication encompasses a wide range of processes such as the exchange of information, listening, posing of questions (Fleischer et al., 2009) or use of body language. In a healthcare environment where there are constant interactions among nurses, doctors, patients and other health professionals, professional and effective communication is important in ensuring high quality healthcare standards and meeting the individual needs of patients.
Another role of a nurse is to be the patient’s advocate and “eyes and ears” of the doctor. The nurse gathers first hand information from the patient and reiterates it to the doctor. The nurse and doctor work together to find a diagnosis. Verbal communication between doctors and nurses are essential to provide a successful outcome for the patient. Barrett, Selman, and Thomas (2005), believe verbal communication between nurses and doctors is viewed as necessary for “joint decision making based upon shared professional perspective’ which enables those involved to articulate their own perspectives, listen to the views of others and negotiate outcomes’” (as cited in Astbury, 2008). If there is weak verbal communication or tension between doctors and nurses, the workplace can become negative. A negative relationship between doctors and nurses and poor verbal communication can cause frustration and potentially harmful outcomes for the patient. The Centers for Disease Control and Prevention released a list of the leading causes of death in the United States and deaths due to medical errors was third (Neese, 2015). In 2013, The Joint Commission estimated 80% of these cases were due to miscommunication (Neese, 2015). Pratt reflects on how in her years, she had to deal with plenty miscommunications regarding medications, especially when patients are discharged (C. Pratt, personal
Communication involves relaying information from an individual to another through the use of verbal and nonverbal techniques. Many factors affect the effectiveness of information relay. It involves evaluating verbal aspects such as tone of voice, the emotional content being communicated, the timing and rapport of the interaction with patients, and nonverbal techniques such as facial expressions, time invested. It is necessary for productive and satisfactory work environment, improved patient outcomes, and settling conflicts. The purpose of this paper is to identify issues with ineffective communication and ways to improve proper communication throughout the a hospital’s interdisciplinary team and patients.
The average worker spends two-thousand and eighty hours a year at their place of employment. Communication within the workplace is often overlooked or not given as much importance as most people should allow, given the amount of time that is spent there. Beyond the more basic verbal speech, one must be aware of the nonverbal symbols and noise that can have an effect on communication. There are also cultural, environmental and internal factors that can effect communication and how successful it can be. The various perceptions that an individual has developed over their life can also effect communication. One’s ability to communicate effectively will determine the success and enjoyment that is to come from their job.
One’s career, school life, and even socializing are affected by communication. If you do not know how to communicate, you probably do not have many friends. Communication has been used since the days of the cavemen. When the cavemen learned to communicate they greatly increased their hunting potential. When they learned to communicate on the hunt and before the hunt, they caught much more game then when they were just randomly running after the animals with spears. In school, if teachers and students could not communicate well, how would anything ever get done? In a business, communication is the most important ingredient. Working at a corporation at a higher level, you deal with hundreds of important emails, meetings, phone calls, and other forms of communicating with your co-workers.
Clearly, communication plays a significant role in every aspect of our life. Communication is the simply act of conveying information from one person to another by using voice (verbally), gesture or body language (nonverbally), books or magazines (written), pictures (visually). The better communication skills that one has is the better the information could be transferred and received. The ability to convey information successfully and clearly is a fundamental life skill and should not be underestimated. Additional, effectively communication is the key to solve problems in any situation. With good communication skills, you can absolutely improve your professional life as well as strengthen your social and family relation ship. Indeed, communication allows us to relate and understand each other. “It also provides us with a significant frame of reference and relational context that sustain our identities.” (Imberti, 2007)
Communication in the workplace is very important for employees and companies and through this the company is effective and achieve its objectives. This reduces miscommunication and poor communication. Thus increasing the spirit of cooperation and commitment. Thus increasing the productivity of the organization. When the manager talks with the staff feel the value and understanding this leads to an increase in job satisfaction. Of course when you find people who have team spirit and collaborators, this helps the manager and employees feel that they have one goal to achieve.
Communication is one of the most important factors in our lives. It dictates the relationships formed with the individuals in personal and professional lives. Effective communication provides a foundation for trust and respect to grow. It also helps better understand a person and the context of the conversation. Individuals often believe that their communication skills are much better than what they actually are. Communication appears effortless; however, much of what two people discuss gets misunderstood, thus leading to conflicts and distress. To communicate effectively, one must understand the emotion behind the information being said. Knowing how to communicate effectively can improve relationships one has at home, work and in social affairs. Understanding communication skills such as; listening, non-verbal communication and managing stress can help better the relationships one has with others.
As in all aspects of personal and professional life, having effective communication is a key element of success. Effective communication can benefit your relationships with people. By conveying your message and integrating them as a member of the team and not just a subordinate leads to better production. By effectively communicating you can clearly define job responsibilities and expectations. The better you are able to communicate the less likely organizational turnover of personnel will occur. Supervisors and leaders in the professional workplace find that the most important factor in advancement and retain ability is effective communication. Senior level executives and human resources managers are stressing the importance of communication and providing more training for mid-level management. Emphasis is placed on communication being clear by being transmitted strongly.
Communication plays a vital role in the working of any business. Organizations have to communicate to carry out their business activities. Organizations cannot meet their goals unless they have effective communication. In any business activity manager is a key player and the triumph of any organization depends on the relationship between manager and his subordinates. Communication is a ribbon, which binds the management and its official together. It is very obligatory for the success and excellent performance of any organization.
Communicating effectively and in a professional manner is not only important in how other people view us; it could determine which jobs we are able to obtain as employer Kevin Weins brought out. Everyone can benefit from trying to communicate more effectively. Trying to improve my own communication skills has helped me in my own life and career and can help other people in their own careers and in their daily life.